Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1801 Pinson Valley Pkwy in Tarrant. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting improvements at certain times.
TT
ThatGuyBillyD Newsome (ThatGuyBillyD)
Oct 17, 2025
1.0
The person taking the order at the drive thru, made me feel as if it was a problem because I needed a moment to decide on what me and my family wanted to order, so we decided to try the Chinese restaurant next door. That was my worst experience at any Taco Bell location, but my first at this location.
HM
Hammer Man
Oct 7, 2025
1.0
This is the worst Taco Bell.
The screen on the kiosk wasn't working properly. Looked at the lady staring at me to ask for help, she turned and walked off. Managed to complete my order. 1 double decker taco, 1 chili cheese burrito, 2 crunchy tacos, 2 drinks. Apparently they're out of syrup on pretty much every drink. Dine in, they threw my food in a to go bag. Missing one taco. The same lady stared at me as I stood at the counter finally asked, "what's wrong". I told her I was missing a taco. She storms over and snatched my bag so harshly it tore the bag and looked in, then stormed back to her monitor. She interrupted me telling her what my order was, to repeat to me what my order was. "1 chili cheese burrito, 1 double decker taco, 2 crunchy tacos.". Yes, and I'm missing 1 taco.
She told another person on the line she needed a taco. She snatched it and threw it in a bag used for the cinnamon twists and dropped it on the counter. As she walked away I tried to ask for Diablo sauce since it wasn't out front. "If it's not out there then we don't have it." And she stormed away again.
If you truly hate your job enjoy to foster a bad attitude to customers, why not find another job?
Also, the dining area was dirty, what I presume would be stuff belonging to employees on at least 2 different tables...and a smell of weed in the lobby.
Never again.
PJ
patrick jenner
Oct 4, 2025
1.0
They are completely rude to you in person and in driver though. You have a higher chance of winning the lottery then ,them getting your order right. Oh and heaven forbid you tell then it's wrong just so they can treat you like your the one who's incompetent.
TD
tim dees
Oct 3, 2025
2.0
Not shown good customer service
BB
Blessng Babe
Aug 14, 2025
1.0
The store manger by the name of Byron is rude I simply asked him about why no drinks,napkins and sauces and why the food quality has went down he gave me the most stupidest response about cinnamons bons ..get him the hell away from. That store he has made it a bad store never have no product ever who is the district manager will she ever step in and see what's going on and he always on the phone you guys matter as well close it down he is not no good manger I will advise anyone not to patronize that store save your money and on top of that his uniform was nasty 🤢 beard need to be clipped and facial hair disgusting and this what you guys in the big house upstairs representing taco bell brand please hurry and make changes