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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Talladega, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 717 E. Battle Street for the ultimate SONIC experience!
Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative perception of customer service.
Food Quality
While some customers praised the food as great, many others complained about overcooked items, incorrect orders, and a decline in freshness.
Operational Problems
Frequent mentions of the drive-thru only policy, early closing times, and lack of staff availability contributed to customer frustration.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions and a need for better organization and cleanliness in the restaurant.
EJ
Eugene Jones
Jan 4, 2026
1.0
The absolute worst breakfast burritos i have had at any sonic location. Not only small but it was cold and don't get me started on how rude the young lady was. Sadly, it will be my last trip to the Talladega, AL location.
HB
Hollie Brady
Sep 7, 2025
1.0
Absolutely worst service. Board speaker to in person. Everyone is rude. Been many times, it’s getting worse
CM
Crystal Medley
Aug 29, 2025
5.0
My order was perfect and food was fresh.Best service I have had at a fast food restaurant in Talladega in a long time!
EN
Erin Nixon
Mar 19, 2025
5.0
Need too fix the speakers, so there is more parking. The food is amazing here.
EB
Eli Baker
Mar 20, 2018
5.0
Great food it taste good I don't go much but I do like it. Good service and good food