Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Ordered through the app, and when we arrived they were out of almost everything, no Coke, no Dr Pepper, no chicken sandwiches, no Reuben, etc. The app should reflect what’s actually unavailable so customers don’t waste time driving there.
On top of that, it was extremely difficult to get a refund. The store told us to handle it through the app, but the app directed us back to the store. That kind of back-and-forth is frustrating and unnecessary. No one answers the phone, and the staff is unhelpful.
I rarely go to Arby’s, and now I know why. Do better.
TM
Thyreshia McMeans
Dec 16, 2025
5.0
The young man @the drive thru was courteous and respectful. 12/13/25 12:30.
MG
Melanie Gurley
Nov 29, 2025
5.0
Classic roast beef was fresh and hot. The potato cakes were cooked perfectly too. The cashier was very nice and added the Arbys sauce requested.
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