Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendliness while others reported rudeness and disorganization.
Food Quality
Food quality is generally good, but there are complaints about incorrect orders and items being cold or not fresh.
Cleanliness
Many customers noted the cleanliness of the restaurant, contributing to a positive dining experience.
Speed of Service
Service speed varies; some customers experienced quick service while others reported long wait times and disorganization.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
KG
Kevin Gardner
Oct 11, 2025
5.0
Very good Wendy's location. Generally very good service and food. My last visit didn't go as well, however. The order placement terminal didn't work after putting on my order. Waited for roughly 5 minutes for someone to (re)take order at the register. The staff was nice but everything seemed very disorganized that day and the staff seemed more concerned with talking with customers than taking food orders. Food was good.
SB
Steven Bowlin
Sep 25, 2025
2.0
I thought I was getting full size burgers at a deal but ended up getting sliders, size burgers. Not a great deal. Buns weren't even warm.
And if I had to guess there couldn't have been an ounce of beef on it, each burger. So sad.
TF
Tim Butler (Instigator Fishing)
Sep 8, 2025
5.0
Always good. My go to place.
SH
Stanley H
Sep 1, 2025
5.0
Great food but you do have to double check if you want say no mayo . But staff was friendly and everything was clean .
KK
Kenzie Kay
Aug 30, 2025
1.0
WORST SERVICE EVER !!!! Management is a joke yelling at me over a DoorDash and acting a fool in the store I will not be returning because it’s ridiculous DO BETTER WENDYS
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sylacauga, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sylacauga, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 249-2697.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #409 Sylacauga Wendy’s serve breakfast?
Yes, this Wendy’s location in Sylacauga, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Sylacauga?
The drive-through is open daily from 6:00 AM to 11:59 PM.
Is the Sylacauga Wendy's location currently open?
Yes, this Wendy's location in Sylacauga, AL is open and serving customers.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Sylacauga?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's for delivery in Sylacauga?
Yes, delivery is available where offered. Check the app or order.wendys.com with your address for availability.
How can I contact this Wendy's location with questions or feedback?
You can call (256) 249-2697 or contact the Customer Care team via Wendy's Contact page or Customer Satisfaction Survey.
What meals are served at Wendy's Sylacauga?
Breakfast, lunch, and dinner are served daily at this location.
What nearby convenience stores can I visit around Wendy's Sylacauga?
Shop-N-Fill, a nearby gas station and convenience store, is close by for quick stops before or after your meal.
Are there other fast food options near Wendy's Sylacauga?
Yes, nearby fast food options include McDonald's, Arby's, and Pizza Hut, giving you more dining choices in the area.
Where can I find some local dining and entertainment spots near Wendy's Sylacauga?
You can check out August's Barbeque, Bandits Bar & Grill, Jay’s Sports Grill for dining, and The Gathering Space for events nearby.