Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and disorganization.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received incorrect or cold orders.
Speed of Service
Service speed varies significantly; some reviews highlight quick service, while others mention long wait times and order mix-ups.
Cleanliness
The restaurant is generally noted for its cleanliness, with several customers appreciating the well-maintained environment.
TG
Tim Grier
Jan 1, 2026
5.0
Great food and very good prices and great customer service
SW
Sylvia Wesloski
Dec 30, 2025
1.0
They had us pull up, so the drive thru timer stops, and we sat there 18 mins. Then, our order was correct, but we got none of the extras we asked for & got charged for!!
AG
Alison Griffin
Dec 28, 2025
2.0
The cooks were wearing gloves but the other employees did not wear no gloves and they were missing with the food.
PW
Pamella Williams
Dec 28, 2025
4.0
It was a nice visit
I was out of town and wasn't sure of fast food but it was good fast food, for I didn't have a lot of time, 15min I was back on the road
PW
Pam Weathers
Dec 27, 2025
5.0
Sylacauga has an awesome Wendy’s and Staff is great