Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sylacauga, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 500 West Fort Williams for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,143 reviews
5 stars
570
4 stars
266
3 stars
138
2 stars
52
1 star
117
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing food poisoning and others praising the taste.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, leading to a frustrating customer experience.
Operational Problems
Numerous complaints about broken order kiosks, early closures, and unresponsive staff at the drive-in stalls.
Cleanliness and Maintenance
The location was described as dirty and in need of renovation, with broken menu boards and unkempt surroundings.
Positive Experiences
Despite the issues, some customers praised the friendly staff and good food during their visits.
- BTBlake TiemannDec 27, 20255.0They gor our order correct and was the perfect temp. It's a good sonic if that's what you want.
- KHKristy HazelDec 26, 20253.0It took45 mins to get food the was good just slow but goo d the people's was nice it was clean out side
- MPMrs POct 24, 20255.0The food is great but overly price in my opinion
- MWMelissa WidemanOct 19, 20251.0Hair in my food and couldn’t even eat the food
- LHLeigha HashaOct 17, 20251.0Please please please let us use the mobile order/app at this location.