Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,274 reviews
5 stars
398
4 stars
239
3 stars
261
2 stars
120
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall dining experience.
- DHDylan Hoover3 days ago1.0The young man taking orders in the drive thru around 2:30 today doesn't have the necessary customer service skills. The way he speaks to customer is unacceptable period.
- JRJohnny RebNov 17, 20255.0Fish sand was yummy. Friendly service here
- JMJames MitchellNov 11, 20254.0It's McDonald's most of them are good and fast with good food
- CGC GNov 9, 20252.0Inefficient & slow - will place a mobile order and still wind up waiting 20 mins. Would rather give my money to a local joint if I'll have to wait that long anyway
- AGAlison GriffinOct 20, 20253.0I order 3 things from here and they got the nuggets right they didnt give me the number 1 and they didnt give me no fries at all when I went in they were all goofing off set for one employee she was doing her job but the rest didn't
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 701 W Fort Williams St, Sylacauga?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at McDonald's Sylacauga?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does McDonald's Sylacauga offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM at this location.
What online options are available to order McDonald's food in Sylacauga?
You can order through the McDonald's App available on iOS and Android, or via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Sylacauga accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can customers expect at McDonald's Sylacauga?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is offered as part of their pickup and delivery services.
Which nearby restaurants can I visit before or after dining at McDonald's Sylacauga?
Nearby options include Pizza Hut for pizza, El Vaquero's for Mexican cuisine, Shogun Sylacauga for Japanese food, Captain D's for seafood, and Dairy Queen for ice cream and fast food.
Are there nearby health services near McDonald's Sylacauga?
Yes, several health service providers are nearby including Southern Head & Neck Surgery, James Bowman podiatrist, Sylacauga Counseling Services, Coosa Valley Chiropractic Center, and Podiatry Associates, PC.
What automotive services are located close to McDonald's Sylacauga?
Nearby you can find A&M Automotive, O'Reilly Auto Parts, Texaco Sylacauga gas station and automotive repair, as well as Auto Trim Design of Sylacauga for shopping related to vehicles.