Brand Certified
McDonald's
3.3(1309 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
701 W Fort Williams St, Sylacauga, AL
35150, United States
Certified by McDonald's • Mar 01, 2026
(256) 249-4611
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,309 reviews
5 stars
404
4 stars
243
3 stars
263
2 stars
123
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others received cold or poorly prepared items.
Customer Service
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
Several reviews noted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
- DCDanny Collins1 day ago5.0Good food. Really quick.
- GHgotten haleFeb 22, 20261.0allowing one of your employees to post something like this on social media is obsurd. this is EXTREMELY disrespectful and rude. she deserves to be fired!!!
- JSJade SmithFeb 5, 20261.0Very rude, didn't even have my drinks on my order and the manager was sitting down in clear view of other customers and was EXTREMELY rude. I asked for my drinks and she just kept staring at me before getting an attitude.
- JMJoseph McDonaldFeb 2, 20261.0Had to wait 25 minutes in line for a single frappucino. There was only 4 cars ahead of me :(
- SHSteven HayesJan 22, 20262.0I waiting from 5:00 am until 5:10 am for the drive thru to open to end up pulling around only to find the doors are still locked as well
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 701 W Fort Williams St, Sylacauga?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at McDonald's Sylacauga?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does McDonald's Sylacauga offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM at this location.
What online options are available to order McDonald's food in Sylacauga?
You can order through the McDonald's App available on iOS and Android, or via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Sylacauga accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can customers expect at McDonald's Sylacauga?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is offered as part of their pickup and delivery services.
Which nearby restaurants can I visit before or after dining at McDonald's Sylacauga?
Nearby options include Pizza Hut for pizza, El Vaquero's for Mexican cuisine, Shogun Sylacauga for Japanese food, Captain D's for seafood, and Dairy Queen for ice cream and fast food.
Are there nearby health services near McDonald's Sylacauga?
Yes, several health service providers are nearby including Southern Head & Neck Surgery, James Bowman podiatrist, Sylacauga Counseling Services, Coosa Valley Chiropractic Center, and Podiatry Associates, PC.
What automotive services are located close to McDonald's Sylacauga?
Nearby you can find A&M Automotive, O'Reilly Auto Parts, Texaco Sylacauga gas station and automotive repair, as well as Auto Trim Design of Sylacauga for shopping related to vehicles.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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