Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,282 reviews
5 stars
401
4 stars
241
3 stars
262
2 stars
121
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Customer Service
Feedback indicated a mix of friendly and rude service, with some employees lacking proper customer service skills.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, old, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
- SWScott Walker6 days ago5.0They're always as nice as can be and the food is awesome 😎
- CFCindy FosterJan 1, 20265.0Like food at McDonald's
- DSDiane StevensonDec 2, 20253.0Keeps getting orders wrong.
- DHDylan HooverNov 21, 20251.0The young man taking orders in the drive thru around 2:30 today doesn't have the necessary customer service skills. The way he speaks to customer is unacceptable period.
- GLGinger LeeNov 17, 20255.0Fish sand was yummy. Friendly service here
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 701 W Fort Williams St, Sylacauga?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at McDonald's Sylacauga?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does McDonald's Sylacauga offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM at this location.
What online options are available to order McDonald's food in Sylacauga?
You can order through the McDonald's App available on iOS and Android, or via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Sylacauga accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services can customers expect at McDonald's Sylacauga?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is offered as part of their pickup and delivery services.
Which nearby restaurants can I visit before or after dining at McDonald's Sylacauga?
Nearby options include Pizza Hut for pizza, El Vaquero's for Mexican cuisine, Shogun Sylacauga for Japanese food, Captain D's for seafood, and Dairy Queen for ice cream and fast food.
Are there nearby health services near McDonald's Sylacauga?
Yes, several health service providers are nearby including Southern Head & Neck Surgery, James Bowman podiatrist, Sylacauga Counseling Services, Coosa Valley Chiropractic Center, and Podiatry Associates, PC.
What automotive services are located close to McDonald's Sylacauga?
Nearby you can find A&M Automotive, O'Reilly Auto Parts, Texaco Sylacauga gas station and automotive repair, as well as Auto Trim Design of Sylacauga for shopping related to vehicles.