Dairy Queen Grill & Chill

4.0
489 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
515 W Ft Williams, Sylacauga, AL
35150-2437, United States

Hours

Reviews

4.0
489 reviews
5 stars
244
4 stars
121
3 stars
63
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising specific items while others reported issues like cold or undercooked food.

Customer Service

Customer service experiences vary widely; some praised staff for being friendly and helpful, while others reported rude behavior and poor service.

Cleanliness

The cleanliness of the establishment received positive feedback, but there were also complaints about unsanitary conditions in restrooms.

Pricing

Customers expressed concerns about high prices and discrepancies between menu prices and what they were charged.

Speed of Service

Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
  • BK
    Bessie Kelly
    Oct 31, 2025
    5.0
    It was absolutely awesome nice.
  • RH
    Randall Hattaway
    Aug 23, 2025
    5.0
    Love there burgers but they're a lil slow for lunch always wants you to pull up but the food is Good 👍
  • SS
    Sharmaine Stowes
    Jul 16, 2025
    4.0
    Fries warm, but still good. Always enjoy the ice cream 🍦
  • HS
    Helen Smith
    Sep 22, 2021
    4.0
    Freshly cooked chicken strips and hot fries, my daughter enjoys DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Sylacauga offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Sylacauga?

The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 9:00 PM.