Brand Certified

Dairy Queen Grill & Chill

4.0

(493 reviews)

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Business Details

515 W Ft Williams, Sylacauga, AL

35150-2437, United States

(256) 245-2188

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

515 W Ft Williams, Sylacauga, AL

35150-2437, United States

Get Directions

Hours

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

Reviews

4.0

493 reviews

5 stars

245

4 stars

122

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Customers reported inconsistent food quality, with some items being cold or undercooked, while others praised specific menu items.

Cleanliness

Some customers noted cleanliness issues, particularly with restrooms and food preparation areas.

Positive Experiences

Despite the negatives, several reviews mentioned friendly staff and enjoyable food experiences, particularly with ice cream and blizzards.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food received.

JJ
J.W.
5 days ago
2.0
Cold bread on burgers, cold cheese, plus i LOVE eating tomato cores, said no one ever. Service was also sad. Im sure the blizzard couldn't do the test.
JS
Jake Smith
6 days ago
1.0
Bad service was almost like they didn't care, - it very dark inside. Ordered Chicken. Strip kids, chicken strip meal and flamethrowers meal. Paid total seem off but maybe he got me a burger with no fries. Got three cups so figured all is well. They called my # and all that was on tray was the two chicken meals. Pulled looked at ticket they never rung up my burger.
BK
Bessie Kelly
Oct 31, 2025
5.0
It was absolutely awesome nice.
MM
Mike Munshi
Jul 13, 2024
5.0
Wow ! One of best DQ around ! Quick , great food
LL
LM
Jan 22, 2021
1.0
Drive thru guy had dirt under fingernails & then He proceeded to hand us unwrapped spoons

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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