Brand Certified
Arby's
3.9(641 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
811 W Fort Williams St, Sylacauga, AL
35150, United States
Certified by Arby's • Mar 01, 2026
(256) 245-3444
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/al/sylacauga/811-w-fort-williams-st/store-1867
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
641 reviews
5 stars
290
4 stars
176
3 stars
80
2 stars
32
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some items described as cold or poorly prepared, while others praised specific menu items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including sticky floors and messy dining areas.
Staff Friendliness
While some customers noted friendly and helpful staff, others experienced unprofessional behavior from employees.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- GRgavin ragland5 days ago1.0Very bad, I ordered the meat and 3 box, my chicken sandwich was wrong, they were out of cheese sticks, and the didn't give me the bronco sauce for the apple tasting peach thing
- SDSummer DietscheJan 13, 20265.0Delicious!!!
- TGTim GrierJan 1, 20265.0Absolutely amazing and great customer service
- BDBrandon DavisDec 11, 20254.0Great food, but incredible how much more expensive Arby's is compared to other fast food around
- KGKenneth GarcyNov 25, 20255.0Arby's is the only fast food resteraunt that I eat at when I'm on the road. They usually always have a special. This time was the 4 roast beef for $10. Got drive thru.
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website