McDonald's

3.5
1122 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43151 US Hwy 72, Stevenson, AL
35772, United States

Hours

Reviews

3.5
1,122 reviews
5 stars
388
4 stars
242
3 stars
220
2 stars
98
1 star
174

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared, or inedible food, with specific complaints about burnt fries and undercooked items.

Service Issues

Numerous reviews highlighted long wait times, unprofessional behavior from staff, and poor customer service experiences.

Cleanliness

Customers frequently noted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and trash.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.

Inconsistency

There were mixed reviews about food quality and service, with some customers praising quick service while others experienced significant delays.
  • DL
    Dave Lay
    3 days ago
    2.0
    Fish sandwich was dry. Bun burnt. I should have taken it back
  • AR
    Audrey Rackler
    Nov 10, 2025
    1.0
    Awful people Awful food Awful attitude… the morning shift crew is awful ..
  • FJ
    Frank Jones
    Nov 8, 2025
    5.0
    Not the best but you know exactly what you're getting and it's incredibly consistent
  • II
    ihrtemma
    Oct 22, 2025
    1.0
    Literally made an order over 2 hours ago for breakfast. turns out they never made it, wouldn't give me anything in place of it, and they were just rude and unprofessional.
  • PB
    Patrick Barnett
    Oct 18, 2025
    1.0
    I ordered a chicken sandwich combo. The fries were dipped twice (yes McDonalds, we can tell). The chicken was a color I'd never seen on a chicken and it tasted like it was fried in burnt grease? Anyways, the garbage can loved it. You shouldn't pass off your failures in the drive thru. Total waste of money and you screwed me over. Take some pride in what you do and be a little more respectful to your customers. This wasn't even fit food for my dog.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stevenson, AL?

McDonald's in Stevenson, AL is open daily from 5:00 AM to 11:00 PM for dine-in and drive-thru services.

Does McDonald's in Stevenson offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM through their online ordering platform.