McDonald's

3.5
1123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43151 US Hwy 72, Stevenson, AL
35772, United States

Hours

Reviews

3.5
1,123 reviews
5 stars
389
4 stars
242
3 stars
219
2 stars
99
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during the morning and night shifts.

Food Quality

Many reviews highlighted issues with food being cold, poorly prepared, or not matching orders, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was dirty and in need of attention.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Inconsistency

While some customers enjoyed their meals and praised quick service, many others experienced significant inconsistencies in food quality and service.
  • SX
    savannugh xoxo
    Dec 19, 2025
    2.0
    My little sister and I come here often and every time we do, our order is constantly getting messed up somehow. Not only that, but the attitudes of the employees that work the windows are awful. No friendly greeting at the speaker, the window employees make me feel unwelcomed and just uncomfortable. They just toss your food at you without saying a word. I work at Jack’s right across the street so I know what it’s like working customer service, and I know that having a friendly, welcoming attitude is one of the most important things not only for business but for reputation. Do better McDonald’s!!
  • DR
    Drake Ray
    Dec 13, 2025
    1.0
    We ordered a burger and the grinch fries we wait 20 mins to get our food just to get a small fry and a burger with a burnt patty the worst of all they left out the grinch salt and we had no recipe to show proof so will not be going back to McDonalds for a while…
  • KR
    Katharine Reid
    Nov 29, 2025
    5.0
    Everyone was super nice and the food was good and hot. And it came out so fast.
  • DL
    Dave Lay
    Nov 21, 2025
    2.0
    Fish sandwich was dry. Bun burnt. I should have taken it back
  • AR
    Audrey Rackler
    Nov 10, 2025
    1.0
    Awful people Awful food Awful attitude… the morning shift crew is awful ..

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stevenson, AL?

McDonald's in Stevenson, AL is open daily from 5:00 AM to 11:00 PM for dine-in and drive-thru services.

Does McDonald's in Stevenson offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM through their online ordering platform.