Taco Bell

3.2
464 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1560 Highway 77 in Southside. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1560 Highway 77, Southside, AL
35907, United States

Hours

Reviews

3.2
464 reviews
5 stars
154
4 stars
81
3 stars
65
2 stars
30
1 star
134

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted long wait times in both drive-thru and in-store, often exceeding 30 minutes.

Food Quality

Customers expressed dissatisfaction with food being cold, stale, or poorly prepared, with some noting a decline in quality.

Customer Service

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from management.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
  • ST
    Skip Taylor
    Jan 1, 2026
    1.0
    Zero customer service. Ordered on the app, pulled up to the window, handed me my food. Didn't say a damn word. No thank you,no anything. It's not the first time it's happened there. Also ordered double beef on the crunchwrap and there was barely any on it. Pathetic restaurant, pathetic service.
  • KS
    Kyndal Sauls
    Dec 23, 2025
    1.0
    Ordered with the mobile app, pulled off to check bag and there were missing items. Sat in line forever for missing items (that still somehow came out ice cold?) Got all the way home only to find out none of our orders were correct. Sour cream where it was specifically asked off, no nacho cheese on nachos, not sure what’s the point of offering modifications to food if you don’t actually provide the correct modifications. $30 absolutely wasted. Save the trip and just go to the Attalla Taco Bell if you use the mobile app.
  • JR
    James Rodick
    Dec 20, 2025
    1.0
    We had to go in and have them fix our order 4 TIMES…and the sad part is they still messed it up. I have a full bag of food I didn’t order. The receipt was correct but the food was not. I feel bad for the staff because the manager instead of jumping in to help just wanted to yell at everyone, not how you handled that situation. Multiple people also had the wrong order all from the drive through. At this point I will not be eating at this location ever again sad because I love Taco Bell.
  • MM
    Mark Moman
    Dec 19, 2025
    1.0
    How come management can’t teach these employees how to fulfill someone with the correct order. It never fells, Southside Taco Bell screws order after order up. Doesn’t matter if you go in for a to go order, or, drive thru. I suggest you check your order before leaving. 9 out of 10 times they are going to short you food. Or, completely give you whatever. It’s always been a poorly managed.
  • CM
    Corey Mewbourn
    Nov 22, 2025
    1.0
    Everytime you get food later in the evening here it's like it's all stale and old and been sitting out all day. This is the worst taco bell in etowah county

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell, 1560 Highway 77, Southside?

The drive-through at Taco Bell on 1560 Highway 77 is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What payment options does Taco Bell at 1560 Highway 77 accept?

This Taco Bell location accepts American Express, Cash, Discover, MasterCard, and Visa.