McDonald's

3.8
735 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2070 Al Hwy 77, Southside, AL
35907, United States

Hours

Reviews

3.8
735 reviews
5 stars
325
4 stars
178
3 stars
103
2 stars
44
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted a mix of friendly and rude service, with some employees receiving high praise for their kindness and attentiveness.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with several customers expressing frustration over repeated mistakes.

Food Freshness

Feedback on food quality was inconsistent; while some customers enjoyed hot and fresh meals, others received cold or overcooked items.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported dirty bathrooms and unsanitary conditions.

Speed of Service

Service speed varied significantly, with some customers experiencing quick service while others faced long wait times.
  • LS
    Lisa Sconyers
    Oct 19, 2025
    2.0
    Food was cold and had to repeat order twice at window. Only got fries and drinks. Employees was on cell phone.
  • NL
    Noah Long
    Oct 10, 2025
    5.0
    I don’t know who our cashier was. He was the really small man, but I was having a rough day and I walked in to get a biscuit and when I came inside, he immediately greeted me with a genuine smile on his face. He was probably the nicest cashier I’ve ever spoken to. This guy deserves it all.
  • SS
    Shannon Sorrells
    Sep 27, 2025
    5.0
    Fast service. No errors in our orders
  • JA
    Jessica Alexander
    Sep 18, 2025
    1.0
    Absolutely no reason it should take 30 minutes for two happy meals with chicken nuggets and a 10 piece on a Thursday night . No reason the staff should pull me up, not once , not twice but three times cause they are more worried about drive thru times then getting food out and wasted 30 minutes for the order to be wrong . It’s fast food …
  • MJ
    Marty Jones
    Sep 3, 2025
    5.0
    Grandchild really loved it - QPC & LG fry

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's offer delivery service, and what are the delivery hours?

Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.