Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Smiths Subway® Restaurant at 2388 Lee Rd 430 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported issues with incorrect orders, especially with online pickups, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some praised the freshness and taste, others complained about the quality of ingredients and preparation.
Customer Service
Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted for rudeness and poor service.
Cleanliness
The cleanliness of the store received positive remarks from some customers, but others pointed out issues with food prep areas and overall hygiene.
Speed of Service
Service speed was inconsistent, with some customers appreciating quick service, while others experienced long wait times.
RB
Rick Baxley
Oct 30, 2025
5.0
Im only talking about the one in Smiths Station
MH
Madelyn Harm
Oct 5, 2025
1.0
this subway has really gone down hill, i used to live this place, like walked from my house liked it, and then they hired all new staff and they can’t make a single damn thing right, i ask for green pepper, i get black pepper, i say provolone they give me american cheese, i was yelling over the glass the items i wanted on my sandwich and they still got it wrong.
MW
Michael Watford
Jul 25, 2025
1.0
just picked up my online order and to keep it simple whoever tried to make these sandwiches needs to be fired. bacon was white, chicken was cold, 1.5 pieces of tomato on a 12in. Just terrible. order #31d6ef0f-de. will never go there again an been going here for 35 years. (I'm 35 years old)