Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,441 reviews
5 stars
453
4 stars
272
3 stars
210
2 stars
113
1 star
393
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty and unsanitary, with issues like bugs and unclean restrooms.
Food Quality
Many customers reported that the food was often cold, poorly prepared, or missing items, leading to dissatisfaction.
Staffing Issues
Reviews indicated that the location is frequently understaffed, contributing to slow service and disorganization.
Customer Experience
Overall, the customer experience was negatively impacted by a lack of engagement from staff and a general feeling of neglect.
- JJJeff Jackson4 days ago2.0Food was normal. Drink machine didn't have enough syrup so I had water instead of Dr. Pepper. No one was at the counter so I ordered at the kiosk and chose pay at counter. Sat there for couple of minutes before I realized my order wasn't on the board. When an employee came up front I asked and was told you have to pay at the kiosk if you use it. I had to re-order and start waiting again.
- OOO ONov 13, 20251.0NO DAM CUSTOMER SERVICE 🤬🤬🤬🤬🤬🤬🤬🤬🤬
- BABethel AlvarezNov 10, 20251.0I literally found a long blond hair on my fries. The fries had specks of salt instead of being evenly spread. The quarter pounder was extremely greasy. Worst McDonald I’ve been at!! The drink was overly filled that when they put the cap on there the soda was on the cap and the cup. I ordered through drive thru and they didn’t provide napkins. I should not be worried about cleaning my cup when I’m in a rush.
- TITrent IvyOct 31, 20251.0Why would a McDonald's at a truck stop be closed at 10 o'clock when it's supposed to be open 24 hours, I asked one of the ladies that works at the Loves and she said the reason is because they have high schoolers for employees so they cannot stay open late because they're employees have school the next day which is a ridiculous reason, as an over the road truck driver there's only so many places we can pull our truck into to get something to eat so we come to a truck stop to eat. If you're going to have a restaurant or fast food chain in a truck stop. Make sure you hire employees that are allowed to stay up past 9 p.m and do not have curfews also do not advertise it as a 24 hour restaurant if it's not and they need to put the correct time online. I've done wasted my time getting off the interstate and getting my truck parked when I could have stayed on the road looking for another place. I would just avoid this McDonald's because it's always an issue every time I come through here.
- DBDmitrii BodiaginOct 20, 20251.010/20/25 at 12:41 waited 20 minutes for a single cup of hot chocolate , and it wasn’t even during a busy time.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24/7 every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru is open 24 hours a day, seven days a week.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:00 PM.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location has a drive-thru available.
Can I order food from McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Where is this McDonald's located?
It is located at 431 N Main Street, Shorter, AL 36075, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Subway, Burger King, Charleys Philly Steaks, Charleys Cheesesteaks and Wings, and Popeyes Louisiana Kitchen.
What nearby gas stations can customers visit along with McDonald’s?
Nearby gas stations include Marathon Gas, Loves truck stop Shorter Alabama, Love's Travel Stop, Shell, Petro Travel Center, Chevron, BP, CAT Scale, and Exxon & Mobil Stations.
Are there any nearby hotels or accommodations close to this McDonald's?
Yes, Days Inn by Wyndham Shorter is nearby and can be convenient for customers looking to stay overnight.