Many customers praised the food as delicious, particularly the cheesesteaks and fries, although some reported issues with overcooked items and inconsistent seasoning.
Service Experience
Customer service received mixed reviews; while some staff were described as friendly and attentive, others were noted for poor attitudes and inattentiveness.
Pricing Concerns
Several reviews highlighted that the prices were considered high, especially for wings and combos, leading to complaints about value for money.
Cleanliness and Hygiene
There were multiple complaints regarding cleanliness, including unsanitary conditions and poor food handling practices.
Operational Issues
Customers expressed frustration with inconsistent hours of operation and early closures, impacting their ability to dine at the restaurant.
CB
Candice B
1 day ago
5.0
Everything even the fries were cooked fresh as u ordered! The workers were friendly and helpful most of these places at truck stops i won't even stop cause they just dont seem clean to me I usually just buy groceries and cook in my truck but Charley's and the whole truck stop really was clean and we'll kept!
VG
Vonemetrica Gordon
Nov 17, 2025
5.0
It was so good
CJ
cliff jennings
Nov 7, 2025
5.0
Nice place and food is very good
DL
David Lott
Oct 24, 2025
5.0
Regular customer at this location inside Petro Shorter x22. The employees are always courteous. Food is made to order.
DC
Doug Clark
Oct 12, 2025
4.0
Several varieties of both beef and chicken cheese steak sandwiches. I had a chicken buffalo and my friend the traditional beef. Both freshly made and good. Huge portions. Delicious freshly made fries and fruit flavored lemonade. A bit pricey for a sandwich but they will fill you up for hours. Staff was courteous. It was under the same roof as a convenient store/truck stop combination but clean, quiet and well stocked. Overall, not an impress your date destination but a good fill you up lunch stop.
Frequently Asked Questions About Charleys Cheesesteaks
What is the location address of Charleys Cheesesteaks in Petro Shorter, AL?
Charleys Cheesesteaks is located at 428 Main St., Shorter, AL 36075, United States.
What are the standard opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as delivery hours are closed all days.
Is there a drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks as drive-through hours are closed every day.
Can customers place online orders for pick-up at Charleys Cheesesteaks?
Pick-up is not available as the pick-up hours are closed every day. However, you can view the menu online at https://order.charleys.com/menu/petro-shorter-al/.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa for payments.
Are there any gas stations near Charleys Cheesesteaks?
Yes, nearby gas stations include Chevron, Petro Travel Center, BP, Shell, CAT Scale, Big Cat, Exxon & Mobil Stations, Love's Travel Stop, Loves truck stop Shorter Alabama, and Marathon Gas, which can be convenient for customers fueling up before or after dining.
What nearby accommodations are available for visitors to Charleys Cheesesteaks?
Days Inn by Wyndham Shorter is a nearby hotel offering lodging options, making it convenient for travelers visiting Charleys Cheesesteaks.
Are there other fast food or sandwich restaurants near Charleys Cheesesteaks?
Yes, nearby fast food and sandwich options include Charleys Cheesesteaks and Wings, Charleys Philly Steaks, Subway, McDonald’s, Burger King, and Popeyes Louisiana Kitchen, providing a variety of dining choices.
Are there any automotive or vehicle services near Charleys Cheesesteaks?
Yes, nearby automotive and vehicle services include Speedco Truck Lube and Tires, CAT Scale, several gas stations with convenience stores and car washes, U-Haul Neighborhood Dealer for truck rentals, and Blue Rhino Propane Exchange for fuel needs.