Brand Certified
Charleys Cheesesteaks
3.5(265 reviews)
Certified by Charleys Cheesesteaks • Mar 01, 2026
Business Details
428 Main St., Shorter, AL
36075, United States
Certified by Charleys Cheesesteaks • Mar 01, 2026
(334) 727-3354
Certified by Charleys Cheesesteaks • Mar 01, 2026
https://order.charleys.com/menu/petro-shorter-al/
Certified by Charleys Cheesesteaks • Mar 01, 2026
About
Certified by Charleys Cheesesteaks • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Mar 01, 2026
Hours
Certified by Charleys Cheesesteaks • Mar 01, 2026
Reviews
3.5
265 reviews
5 stars
127
4 stars
28
3 stars
22
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior, particularly from management.
Food Quality
Mixed feedback on food quality; while some customers praised the taste and freshness, others reported issues with over-seasoning, incorrect orders, and hygiene concerns.
Pricing
Many customers expressed dissatisfaction with high prices, especially for wings and other menu items, leading to perceptions of price gouging.
Cleanliness
Several reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions.
Operational Hours
Customers frequently noted inconsistencies with posted hours, including early closures and unavailability during expected hours.
- DPDamarrion Perry6 days ago5.0They got the best customer service and right along with it they got great food
- TSTim StoneFeb 17, 20265.0The staff were great, very engaging. I asked if the person who took my order owned the franchise. I was informed no, that she and one of the other ladies are managers. I stated because both of them seem very friendly. I even brought my daughter back after school for an ice cream cone. Great Job Ladies!!
- PWPrescilla WinchesterFeb 17, 20265.0Stop in on my way from Atlanta and the customer service was great I was greeted upon entering the establishment My chicken buffalo sandwich was amazing Miss Jessica made my sandwich with love Demetria the cashier attitude was very welcoming and attentive repeated my order back to make sure it was correct I added something to take out as well it was so good
- FAFaced ArtistryFeb 16, 20265.0⭐⭐⭐⭐⭐ Absolutely amazing experience! The food was hot, fresh, and made to order. My cheesesteak was perfectly seasoned, loaded with flavor, and the bread was soft and toasted just right. The wings were crispy, juicy, and tossed in sauce to perfection. The customer service was friendly, fast, and welcoming, and the restaurant was clean and well organized. You can really taste the quality in every bite. Definitely one of my go-to spots when I’m craving comfort food. Highly recommend!
- KOKay OwensFeb 13, 20265.0Initially, I was only going to order something to drink, and sit and read while I waited for a friend. But looking at the menu, I decided to order a sandwich to go with my drink. The fountain soda machine was out of order so the two drink options were lemonade and tea. Lemonade it is, and to my surprise, it was good. The California chicken sandwich was made fresh, and it was superb. Ranch isn’t usually my first choice, but it was a perfect pairing on this sandwich. I enjoyed every bite. Next time I’ll have to try the cheese fries.
Frequently Asked Questions About Charleys Cheesesteaks
What is the location address of Charleys Cheesesteaks in Petro Shorter, AL?
Charleys Cheesesteaks is located at 428 Main St., Shorter, AL 36075, United States.
What are the standard opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as delivery hours are closed all days.
Is there a drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks as drive-through hours are closed every day.
Can customers place online orders for pick-up at Charleys Cheesesteaks?
Pick-up is not available as the pick-up hours are closed every day. However, you can view the menu online at https://order.charleys.com/menu/petro-shorter-al/.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa for payments.
Are there any gas stations near Charleys Cheesesteaks?
Yes, nearby gas stations include Chevron, Petro Travel Center, BP, Shell, CAT Scale, Big Cat, Exxon & Mobil Stations, Love's Travel Stop, Loves truck stop Shorter Alabama, and Marathon Gas, which can be convenient for customers fueling up before or after dining.
What nearby accommodations are available for visitors to Charleys Cheesesteaks?
Days Inn by Wyndham Shorter is a nearby hotel offering lodging options, making it convenient for travelers visiting Charleys Cheesesteaks.
Are there other fast food or sandwich restaurants near Charleys Cheesesteaks?
Yes, nearby fast food and sandwich options include Charleys Cheesesteaks and Wings, Charleys Philly Steaks, Subway, McDonald’s, Burger King, and Popeyes Louisiana Kitchen, providing a variety of dining choices.
Are there any automotive or vehicle services near Charleys Cheesesteaks?
Yes, nearby automotive and vehicle services include Speedco Truck Lube and Tires, CAT Scale, several gas stations with convenience stores and car washes, U-Haul Neighborhood Dealer for truck rentals, and Blue Rhino Propane Exchange for fuel needs.
Brand Certified Facts from Charleys Cheesesteaks
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Certified March 01, 2026Yext Knowledge Graph
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