Brand Certified
McDonald's
3.5(1064 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4201 Jackson Hwy, Sheffield, AL
35660, United States
Certified by McDonald's • Mar 01, 2026
(256) 383-2726
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,064 reviews
5 stars
366
4 stars
247
3 stars
205
2 stars
89
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and accuracy of their orders.
Cleanliness
While some customers noted cleanliness, others reported issues such as pest infestations and unsanitary conditions.
Management Issues
Several reviews highlighted problems with management and staff behavior, indicating a lack of proper oversight and training.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous negative reports.
- MSMindy SelphJan 15, 20261.0Went in to sit and eat. They gave us our order a little at a time. The food wasnt prepared all together so some of the food was cold when we finally received everything. It took nearly 20 minutes and which made us pressed for time.
- HGHarley GarrettDec 28, 20251.0Came through the drive thru and waited 10 minutes when there was only one car at the window! Then when I got to the window there was 4 people in the front laughing and cutting up. I don’t think the store is being managed correctly. Because I work in fast food even manage it. Was nice people but horrible customer service, also forgot my fry. But I’m not going back to fries where old and cold.
- NTNatalie TurnerDec 20, 20251.0This by far the worst McDonald’s I ever been too very young and disrespectful the lightskin lady with glasses just so disrespectful with long ponytail hair please grow respect .
- BHBob HalNov 30, 20252.0Gave us wrong food
- NBNikki BolducNov 5, 20251.0Once upon a time, this McDonald’s actually knew what a mocha was… but those days are long gone. I’ve given this place too many chances, and somehow the food and drinks just keep getting worse. My “hot mocha” tasted like straight espresso and burnt dish foam...no mocha, no whipped cream, just sadness in a cup. When I tried to get it fixed, it came back the same way. And don’t even get me started on the food lately. Half the time it’s thrown together like they assembled it mid rollercoaster, the other half it’s so old and dry even the sweet tea can’t save it. 🤣💀 I finally drove five minutes farther to the McDonald’s near Avalon... and guess what? Perfect mocha, fresh food, friendly people. So yeah, skip this one unless you enjoy playing fast and loose with your appetite.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Sheffield, AL is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's has a drive-thru open every day from 5:00 AM to 11:00 PM, with Sunday service starting at 6:00 AM.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's delivery or curbside pickup from this location?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a mobile app available to order from this McDonald's?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play to order.
Where is this McDonald's located?
This McDonald's is located at 4201 Jackson Hwy, Sheffield, AL 35660, USA.
What kind of services are available at this McDonald's?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit along with McDonald's in Sheffield?
Nearby you can visit places like Oasis Lounge & Grill for a bar and grill experience, Bob's Tire & Alignment for automotive needs, and Regal Inn Express if you need nearby accommodations.
Are there other food options near this McDonald's location?
Yes, nearby food options include Subway for sandwiches and Cajun's Seafood for Cajun and Creole cuisine.
What nearby services might be useful if I'm visiting McDonald's?
If you're visiting McDonald's, nearby useful services include WiFi at McDonald's, automotive repair at Bob's Tire & Alignment, and a nearby gym like Gold's Gym for fitness enthusiasts.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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