Sonic Drive-In

4.1
1084 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Scottsboro, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 824 S. Broad Street for the ultimate SONIC experience!

Location

Sonic Drive-In
824 S. Broad Street, Scottsboro, AL
35768, United States

Hours

Reviews

4.1
1,084 reviews
5 stars
573
4 stars
276
3 stars
123
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy, long wait times, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising specific items while others noted cold, poorly prepared, or incorrect orders.

Customer Experience

Positive experiences highlighted friendly staff and quick service, but many reviews mentioned inconsistent service and management issues.

Technical Difficulties

Customers experienced issues with ordering systems, including malfunctioning screens and poor app connectivity.
  • SG
    Spun Goose
    Jan 5, 2026
    4.0
    Too many kids
  • LS
    Lynn Stewart
    Nov 12, 2025
    1.0
    I moved here from Jasper Tennessee. The food quality in Scottsboro isn’t near as good. For example, tonight my wife and I had hotdogs. We were very disappointed due to very dry buns and tough hotdog. I like the Sonic brand and would like to continue as a customer. I all that someone please do an audit periodically by eating your own food, to evaluate your quality and then visit the Jasper sonic for reference. Thank you
  • MM
    MaddiePlayz
    Sep 28, 2025
    2.0
    Took about 5 times to get our order correct and was being a smart ass when we tried to get more sauce. Can’t listen and just straight up rude service. Management needs to train better and stop hiring individuals that can’t communicate clearly or understand clear instructions when it’s on the receipt.
  • JJ
    Jessica
    Sep 9, 2025
    3.0
    Screen wasnt working and you cant ever open the app to order anything here because the signal never works.
  • TT
    Teresa
    Aug 29, 2025
    1.0
    The cashier working this afternoon, around 3pm, didn't give me back my change. I had to ask for it back. She has no intention of giving it and has an attitude when I asked. Food was ok, but y'all need to get that girl off the window if she's going to steal from your customers.