Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
614 reviews
5 stars
277
4 stars
163
3 stars
82
2 stars
29
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.
Food Quality
There were numerous complaints about food being cold, undercooked, or incorrect, leading to dissatisfaction among many customers.
Cleanliness
The dining area was often described as dirty, with reports of unclean tables and floors, impacting the overall dining experience.
Staff Attitude
While some customers praised the friendliness and helpfulness of the staff, others noted unprofessional behavior and poor management.
- TFTy FincherDec 9, 20255.0This is a great Arby's location. Staff (especially a very polite young employee named Andrea) is very friendly and customer service oriented. They are quick to respond and seem genuinely concerned with ensuring customers are well taken care of.
- SJSchrade JonesNov 5, 20251.0Currently have been waiting in the drive through for 28 min
- JMJerry MaysOct 9, 20252.0My sandwich was Luke warm and my potato makes were still frozen inches middle
- MMMikeOct 8, 20251.0Ordered the new steak nuggets bowl and could not believe my eyes when I opened the bag! Arbys uses black plastic forks, the nuggets were LITERALLY darker than the fork... in fact, the fork could not penetrate the nuggets. Will post photo.
- SBShelly B.Sep 15, 20255.0We ordered online-picked up at drive-thru window. They didn’t have the cookies we ordered but they let us know and offered to replace it with a shake or turnover! We opted for the apple turnover and 10/10. It did not disappoint. We ordered the corned beef Ruben&Roast turkey ranch and bacon. No complaints and the female employee at the window was great! We’ve never had any issues with this Arby’s or the food. We always check the bag before pulling off because mistakes happen! If we have an issue they are always quick to correct it.