Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with cold or poorly prepared food, including cold sandwiches and burnt fries.
Customer Service
Service quality varied significantly; some staff were praised for friendliness while others were criticized for rudeness and lack of professionalism.
Order Accuracy
Numerous complaints about incorrect orders and items being unavailable, leading to customer frustration.
Cleanliness
Mixed reviews on cleanliness, with some customers noting dirty counters and unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times both in-store and at the drive-thru, contributing to a negative experience.
VG
Valarie Gipson
Jan 5, 2026
5.0
Food was hot and fresh, employees were polite and courteous.
PD
Perry I (Big daddy)
Jan 3, 2026
1.0
Me and 2 other costumers stood at register waiting for someone to take our order while employees stand around talking and on their phones. Two of us walked out.
BG
Brian Gilliam
Dec 3, 2025
5.0
Best Apple Turnover I ever had!
All of our food came as ordered, very tasty.
LB
Louis Bird
Nov 27, 2025
5.0
New steak tenders were delicious
MM
Mari Mar
Nov 1, 2025
1.0
Linda must hate her job she treats her employees like crap doesn’t hace good customer service she’s rude and very unprofessional!! Leave that woman home she’s a crappy manager !! So I’m taking review even the website acting like Linda !!