Wendy's

3.7
652 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Saraland, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Saraland, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
809 Saraland Blvd S, Saraland, AL
36571, United States

Hours

Reviews

3.7
652 reviews
5 stars
278
4 stars
137
3 stars
90
2 stars
46
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, with some experiencing long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, others noted that it was often cold or not fresh, with frequent order mistakes.

Pricing

Many reviews highlighted the affordability of the meals, with several customers expressing satisfaction with the value for money.

Cleanliness

The restaurant was generally reported as clean, although some customers mentioned unsanitary conditions at times.

Staff Performance

There were mixed reviews about staff performance, with some praising individual employees for their friendliness while others criticized the overall attitude and efficiency of the team.
  • SJ
    Steve William Walker Junior
    Nov 16, 2025
    5.0
    Cashew was very kind and I enjoy my breakfast
  • JP
    Jeffery Payne
    Nov 10, 2025
    5.0
    I want to say the crew was very courteous and apologized for a slight oversight. The sandwich was remade quickly and no complaints. Excellent job crew, keep up the excellent work
  • HM
    Hilal Muostfa
    Oct 30, 2025
    1.0
    I had a very disappointing experience at this location. One of the employees, Shanate, treated me with disrespect and made me feel extremely uncomfortable. Her behavior toward me felt discriminatory and unprofessional. No customer deserves to be treated this way. I hope the management takes this seriously and provides proper training so other customers don’t go through the same experience.
  • BL
    Beverly Lee
    Oct 14, 2025
    3.0
    I ordered 2 of the asiago chicken sandwiches combos. My suggestion for those taking the orders...unless someone orders the spicy, fix them the mild! One sandwich was mild the other was spicy and my son couldn't eat it. This has happened two times at this location. If they are in doubt, they should ask, "spicy or mild?".
  • KB
    Kameron Beam
    Sep 14, 2025
    2.0
    When I went to the drive thru order screen, I kept getting interrupted by different people, when I went to the window, I was talked over, they acted like I was stupid, and didn’t understand what I was saying. When I got my food, my fries were ice cold, and saucy nuggets were almost dry. My girlfriend got a frosty fusion and it was extremely underwhelming. Outside the restaurant smelled absolutely horrific. I usually wouldn’t write a review like this but it’s getting to be an almost every time thing with this location. I am very disappointed.

Frequently Asked Questions About Wendy's

Is 321- Saraland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.