Tropical Smoothie Cafe

Reviews

• KC

  keith cooper

  Nov 13, 2025
  5.0
  Outstanding Experience! I stopped by Tropical Smoothie today and had an absolutely amazing experience from start to finish. My smoothie was perfect — cold, blended just right, and full of flavor. The customer service was just as impressive. The staff were friendly, welcoming, and fast, and it really made the whole visit enjoyable. You can tell they take pride in what they do because everything came out quickly and tasted great. It’s rare these days to find a place that gets both the food AND the service right, but they nailed it. I’ll definitely be coming back. Highly recommended!
• MM

  Makayla

  Nov 13, 2025
  1.0
  I came to this location and got a wrap from their menu. Shortly after receiving my food I found a long hair wrapped in the food, I called the store back for a refund and was told I couldn’t get one without my receipt and I then told them I had the paper with the time stamp I was at the store (Not even 10 minutes before) and the woman who answered was BEYOND rude stating “I don’t know what you want me to do about that. You were gonna turn around for a refund but can’t turn around to have it remade?? I don’t understand that” Incredibly rude, unprofessional, and unsanitary. Safe to say I will NOT be returning to this location.
• TR

  TIMOTHY RICHARDSON

  Oct 23, 2025
  1.0
  I ordered an Acai bowl at 8:40 pm arrived at 8:47 and the doors were locked. I called to let them know I had an order placed online and the girl said they had no more Acai bowls and my order couldn't be filled. I Ask about a refund and she said to just cancel my order, you can't just cancel the order. The girl said call tomorrow. I called the next day and the person there said they didn't know how to refund either. Either its poor training or lazy workers, either way not good customer service.
• CO

  Carla Owens

  Oct 20, 2025
  2.0
  Do yourself a favor and get rid of the kid at the window Monday around 10am Oct 20th... literally yawned as he was taking my order at the drive thru, then I got to the window, no greeting, no conversation, just took my card, handed it back to me then my food and closed the window.. nothing serious but definitely didn't make me want to come back. He's to young to be that tired 😂
• CG

  Colleen Gamble

  Sep 30, 2025
  1.0
  Rude as hell I waited at the speaker no answer I drove to the window and waited then a young lady come to the window with an attitude first and last time never again

Frequently Asked Questions About Tropical Smoothie Cafe