Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
972 reviews
5 stars
322
4 stars
177
3 stars
191
2 stars
96
1 star
186
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about disrespect and lack of customer service.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Service Speed
Customers noted slow service, with long wait times reported even when the restaurant was not busy.
Management Issues
There were calls for better management and staffing, with suggestions that the location needs significant improvements.
- ADAshley DempsterDec 30, 20251.0Why is it that everytime I go to this location the coffee machine is being cleaned? The afternoon crew are some of the rudest customer service Ive ever dealt with!
- KCKelly CooperDec 28, 20251.0Employees are rude. Tables dirty.
- KHKenan HamitDec 24, 20255.0Great experience! Friendly staff and a very cozy vibe
- NTNo ThanxDec 17, 20251.0Terrible staff. Bad atmosphere. Cold food. I could honestly write a book as I've had more than one poor experience here. There must not be management in place at this location and if there is they're just as terrible as the staff. You can tell the employees are held to no standard and are not held accountable for their actions. They're rude. They don't greet you or say thank you or have an ounce of customer service in their interactions with customers. It's really sad. Long waits of 30 mins and they don't even apologize. Mess up your order, don't apologize. It's almost like they treat you like you've bothered them by coming to their job and making them do job tasks. Disgusting. McDonald's - FIRE everyone and start over Customers - BEWARE just go somewhere else, it isn't even worth the hassle, wasted time, and money.
- CCCurrency CollectorDec 9, 20251.0Bad attitudes. Drowned it in sauce and it was cold on top of that. Can't even eat it because wiping it off it's soggy. Terrible branch. Fire everybody and start over.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Saraland, AL is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday and Saturday from 6:00 AM to 11:30 PM.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru open Monday through Saturday from 5:00 AM to midnight, and Sunday from 7:00 AM to midnight.
What services does this McDonald's offer for ordering and pickup?
This location offers drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and curbside pickup services, along with free WiFi.
How can I place an order online for delivery or pickup?
You can order online directly through the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1024 Hwy 43 S, Saraland, Alabama, 36571, USA.
Are there other fast food restaurants nearby where I can explore different options?
Yes, near this McDonald's you can find Popeyes® Louisiana Kitchen and Hardee's, both popular fast food restaurants in Saraland that offer different menu choices.
What nearby services might be useful if I am visiting the area around McDonald's in Saraland?
Nearby you can find the State Farm-Jeff Kahn Agency for insurance needs, Shell gas station and convenience store for fuel and snacks, and Trustmark National Bank for banking services.
Can I visit any local attractions or hotels near this McDonald's?
Yes, nearby lodging options include the Bamboo Motel and Plantation Motel and RV Park. Also, for dining variety you might check out Nelson's Barnyard Buffet or Barnyard Buffet restaurants close by.