McDonald's

Reviews

• JM

  Jason McLaney

  2 days ago
  1.0
  I am done ordering from this dump. They can never get our order right. Lack of common sense must be running short at this place. Consistently, every single order over the past 6 times has had something missing and/or something made wrong. The store employees and manager could care less. They act bothered that they have to work. So glad they are building a new one here in Saraland and hopefully they will hire new employees that want to work. Also, store stinks inside and is always filthy...
• AD

  Ashley Dempster

  Dec 30, 2025
  1.0
  Why is it that everytime I go to this location the coffee machine is being cleaned? The afternoon crew are some of the rudest customer service Ive ever dealt with!
• KC

  Kelly Cooper

  Dec 28, 2025
  1.0
  Employees are rude. Tables dirty.
• KH

  Kenan Hamit

  Dec 24, 2025
  5.0
  Great experience! Friendly staff and a very cozy vibe
• NT

  No Thanx

  Dec 17, 2025
  1.0
  Terrible staff. Bad atmosphere. Cold food. I could honestly write a book as I've had more than one poor experience here. There must not be management in place at this location and if there is they're just as terrible as the staff. You can tell the employees are held to no standard and are not held accountable for their actions. They're rude. They don't greet you or say thank you or have an ounce of customer service in their interactions with customers. It's really sad. Long waits of 30 mins and they don't even apologize. Mess up your order, don't apologize. It's almost like they treat you like you've bothered them by coming to their job and making them do job tasks. Disgusting. McDonald's - FIRE everyone and start over Customers - BEWARE just go somewhere else, it isn't even worth the hassle, wasted time, and money.

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