Wendy's

3.6
702 reviews

About

Fast Food RestaurantWendy's
At Wendy’s in Russellville, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Russellville, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13679 Highway 43 S, Russellville, AL
35653, United States

Hours

Reviews

3.6
702 reviews
5 stars
284
4 stars
157
3 stars
80
2 stars
50
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and rude staff interactions.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and temperature of their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Friendliness

While some employees were praised for their friendliness, many reviews highlighted a lack of customer service and unprofessional behavior from certain staff members.
  • MS
    Mary Smith
    Dec 31, 2025
    1.0
    We went through the drive through. Our food was cold and the meat smelled funny. We barely ate any of it. I hope we don't get sick. Food was cold, thrown together, barely wrapped and the burger meat smelled funny. It was like they dug it out of the trash and put it in our bag. People were rude and just pushed the food out the window while I was trying to put my card in my purse. They didnt want us to look at the disaster in the bag. Praying we don't get food poisoning. Do not eat here.please do not eat here.I will not waste money here again Garbage!!!
  • KF
    Kevin Friedman
    Dec 30, 2025
    3.0
    Too much Mayo on mu Dave's double. Food was good.
  • MB
    MaLinDa Bell
    Dec 15, 2025
    3.0
    The food was cold. I've never gotten cold food there until this time plus they left the drink out of my kids meal.
  • MB
    Michelle Barker
    Dec 12, 2025
    5.0
    Very good ham!
  • AS
    Amber Steffen
    Dec 2, 2025
    5.0
    Fast paced friendly staff, they keep things moving with grace and patients. Well done

Frequently Asked Questions About Wendy's

Is #514 Russellville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Russellville, AL?

The drive-through is open daily from 6:30 AM to midnight.