At Wendy’s in Russellville, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Russellville, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported slow service, long wait times, and rude staff interactions.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and temperature of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Friendliness
While some employees were praised for their friendliness, many reviews highlighted a lack of customer service and unprofessional behavior from certain staff members.
MS
Mary Smith
Dec 31, 2025
1.0
We went through the drive through. Our food was cold and the meat smelled funny. We barely ate any of it. I hope we don't get sick. Food was cold, thrown together, barely wrapped and the burger meat smelled funny. It was like they dug it out of the trash and put it in our bag. People were rude and just pushed the food out the window while I was trying to put my card in my purse. They didnt want us to look at the disaster in the bag. Praying we don't get food poisoning. Do not eat here.please do not eat here.I will not waste money here again
Garbage!!!
KF
Kevin Friedman
Dec 30, 2025
3.0
Too much Mayo on mu Dave's double.
Food was good.
MB
MaLinDa Bell
Dec 15, 2025
3.0
The food was cold. I've never gotten cold food there until this time plus they left the drink out of my kids meal.
MB
Michelle Barker
Dec 12, 2025
5.0
Very good ham!
AS
Amber Steffen
Dec 2, 2025
5.0
Fast paced friendly staff, they keep things moving with grace and patients. Well done
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Russellville, AL?
The drive-through is open daily from 6:30 AM to midnight.
Does Wendy's in Russellville offer delivery and takeout services?
Yes, Wendy's offers both delivery and takeout. You can order via their app or online at order.wendys.com.
What payment methods are accepted at Wendy's in Russellville?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at the Wendy's location in Russellville, AL?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
Where can I find Wendy's menu and pricing for the Russellville location?
Menu and pricing information can be found at https://menu.wendys.com/ or via the Wendy's app after selecting the Russellville location.
How can I provide feedback or contact Wendy's Russellville location?
You may call (256) 332-4249, use the Live Chat on Wendy's contact page, or complete the Customer Satisfaction Survey online with your receipt details.
Is there a Wendy's mobile app available for ordering in Russellville?
Yes, the Wendy's app is available for download to place orders and access specials and deals. It can be found on the Apple App Store.
What nearby places can customers visit around Wendy's in Russellville?
Customers can visit The Grind Cafe and Coffee Shop for coffee, Walmart Pharmacy for prescriptions, or Russellville Pools for pool supplies before or after their visit.
Are there automotive services near Wendy's in Russellville?
Yes, nearby are Murphy USA gas station, Easy Lube Of Russellville, and Pioneer Quick Lubes for oil changes and automotive repair.
What nearby beauty and wellness services are close to Wendy's in Russellville?
Nearby services include SMARTSTYLE hair salon, Lee Nails & Spa, The Beauty Parlour Salon & Spa, and Calm Therapy Massage and Wellness for beauty and relaxation.