Business Details
About
Fast Food Restaurant
At Wendy’s in Russellville, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Russellville, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
694 reviews
5 stars
283
4 stars
156
3 stars
77
2 stars
49
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned cold or stale food, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Friendliness
While some employees were praised for their friendliness, many reviews highlighted a lack of customer service and unfriendly behavior from staff.
Management Concerns
Customers expressed concerns about poor management and staffing issues, indicating a need for better leadership and training.
- KGKimberly GordonNov 2, 20254.0It's very slow when it's only 2 cars in the line... but it's usually fast, but they have been short-handed with workers
- NCNeal C Fuller Jr (CowPaw)Oct 12, 20251.0Not my go to place. Needs new leadership, and training people about service.
- SMStephen MurnerOct 8, 20255.0Always love the fresh tasting burgers at Wendy's!
- DDDonSep 19, 20252.0Never thought I'd write a review about a Wendy's but the young woman working the drive-thru/speaker last night was so rude to us. She'd prob do better in a position there with less customer interaction. Had the family with me and doubt we'll go back here again.
- AWAmanda WrightSep 18, 20252.0Me and my husband go here almost every morning usually the older lady and and tall younger lady with dark hair and glasses are the absolute sweetest and know our order and get it out fast and always are talkative and super friendly today was completely opposite I order 2 sausage biscuits and a medium drink then added a fry after standing for more than 20 minutes the food was put in a bag and tossed on the counter on is at this point I’m annoyed I stated we ordered a small fry she said the other lady didn’t charge me for knowing well I paid for it because she took my card twice she walks away annoyed complaining to the girl back there I’m guessing on how she was supposed to do her job all I can say is this the short dark haired employee with the glasses either need to be nicer or find another job obviously she hates the one she’s at with that being said we will no longer be eating there unless the taller dark headed lady with glasses and the older lady is the ones we are dealing with they obviously are the only ones who are polite and care about there customers and don’t get snappy and have an attitude also while I might add watching an employee make his own food before the customers that have been waiting patiently for there’s and have already PAID is highly unprofessional
Frequently Asked Questions About Wendy's
Is #514 Russellville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Russellville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Russellville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 332-4249.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #514 Russellville Wendy’s serve breakfast?
Yes, this Wendy’s location in Russellville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Russellville, AL?
The drive-through is open daily from 6:30 AM to midnight.
Does Wendy's in Russellville offer delivery and takeout services?
Yes, Wendy's offers both delivery and takeout. You can order via their app or online at order.wendys.com.
What payment methods are accepted at Wendy's in Russellville?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at the Wendy's location in Russellville, AL?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
Where can I find Wendy's menu and pricing for the Russellville location?
Menu and pricing information can be found at https://menu.wendys.com/ or via the Wendy's app after selecting the Russellville location.
How can I provide feedback or contact Wendy's Russellville location?
You may call (256) 332-4249, use the Live Chat on Wendy's contact page, or complete the Customer Satisfaction Survey online with your receipt details.
Is there a Wendy's mobile app available for ordering in Russellville?
Yes, the Wendy's app is available for download to place orders and access specials and deals. It can be found on the Apple App Store.
What nearby places can customers visit around Wendy's in Russellville?
Customers can visit The Grind Cafe and Coffee Shop for coffee, Walmart Pharmacy for prescriptions, or Russellville Pools for pool supplies before or after their visit.
Are there automotive services near Wendy's in Russellville?
Yes, nearby are Murphy USA gas station, Easy Lube Of Russellville, and Pioneer Quick Lubes for oil changes and automotive repair.
What nearby beauty and wellness services are close to Wendy's in Russellville?
Nearby services include SMARTSTYLE hair salon, Lee Nails & Spa, The Beauty Parlour Salon & Spa, and Calm Therapy Massage and Wellness for beauty and relaxation.