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Brand Certified

Arby's

4.2
(1046 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
22111 Highway 59, Robertsdale, AL
36567, United States

Hours

Reviews

4.2
1,046 reviews
5 stars
572
4 stars
281
3 stars
96
2 stars
39
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, undercooked, or missing items, while others praised the freshness and taste.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-maintained by some customers, while others mentioned issues with cleanliness in the dining area.

Staff Attitude

While some customers appreciated friendly and helpful staff, others reported negative interactions with employees, indicating inconsistency in service demeanor.
  • JC
    John Copp
    6 days ago
    1.0
    Ordered 4 items and they only got 3 of them. Waited 20 minutes for bad service. Not recommended. Find another fast food nearby.
  • BB
    B.YoUnique
    Feb 17, 2026
    5.0
    Great customer service!
  • AP
    Ashley Putman
    Feb 10, 2026
    1.0
    Came in a 1pm. Roast beef was green and looked dry. The fries were twice fried. Everytime I visit this location the chicken is rock hard. I love Arby's but this location is terrible.
  • AU
    Always looking up!
    Jan 13, 2026
    5.0
    I just went through the drive-thru with the beef and cheddar was tasty. I love me some red ranch!! ❤️
  • EG
    Eddy Gray
    Dec 29, 2025
    4.0
    Went through the drive thru and they made me pull over then forgot to bring me the soda, so I had to go in, no napkins in the bag, not the greatest, but not the worst.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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