Location.com logo
Brand Certified

Taco Bell

3.5
(698 reviews)

Business Details

3221 Hwy 431, Roanoke, AL
36274, United States
(256) 419-5455

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3221 Hwy 431 in Roanoke. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3221 Hwy 431, Roanoke, AL
36274, United States

Hours

Reviews

3.5
698 reviews
5 stars
263
4 stars
140
3 stars
112
2 stars
61
1 star
122

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing nausea after eating.

Customer Service

Numerous complaints about rude and unprofessional staff, with some positive mentions of friendly service.

Cleanliness

The dining area was described as dirty and unsanitary by multiple customers.

Service Speed

Customers experienced long wait times, especially during busy hours, with some noting quick service during less busy times.
  • LP
    Loren Piana
    Feb 20, 2026
    1.0
    I went to get some food late last night after leaving my friend's house. I waited a solid fifteen minutes for my food just for it to be completely wrong. I then went inside to grab some salsa since nobody offered it at the window after I asked twice.. to which I see this really loud kid in the back who is preparing food. He repeatedly touches his face, his hair, and also his phone while making food... never replaces his gloves. He was also yelling and was honestly quite vulgar to some guests in the drive through which is really cringey and weird... I am a bartender and this type of thing is really sad to see in a fast food work environment. Why are you guys hiring such nasty mouthed and obnoxious workers? Why can't I get sauce in the drive through after asking for it nicely TWICE? I always come here every time I leave my bestie's house because the service is usually on point and my food is right but I won't come back here, especially after seeing your kitchen guy... Please train your employees correctly so they don't contaminate my food and aren't absolutely disgusting to listen to.
  • AH
    Ariel Holloway
    Jan 26, 2026
    1.0
    This Taco Bell has gotten my order wrong several times but this was unacceptable. When I went to eat my tortilla chips and nacho cheese sauce, I immediately felt like I had bitten into into some burnt chemicals. The taste lingered in my mouth for a while and after smelling the rest of the chips in my bag the smell was comparable to cleaning chemicals and burning plastic. About 30 minutes later I've had extreme nausea and vomiting. I have no idea what's happening but please proceed with caution at this location. This is my worst restaurant experience I've ever had. Edit: I've called their number and the line is constantly busy. I can't get in contact with anyone there
  • TB
    Timothy Beck
    Jan 14, 2026
    3.0
    Got order all wrong at the window and still forgot to give us are drinks.
  • BM
    Barry Mccall
    Jan 5, 2026
    1.0
    I never get what I order staff and management is rude
  • KM
    Keilan Myles
    Dec 3, 2025
    1.0
    I have visited this Taco Bell multiple times and this is yet the worst visit ever it was only 2 workers on the clock that were very rude and disrespectful to me and my friends and others in the store. We waited 2 hours just for us tho get on meal and everything we ordered was wrong and 2 orders were not given to us . We asked for a refund they got an very bad attitude with us and told us to wait and never came back then preceded to go to the back for 10 minutes with a lobby full of people waiting on food. Told us that they couldn’t do anything tn as far as refund or giving us the food keep in mind they were still handing food out in drive through. Told us we had 5-10 minutes to get out of the lobby with food or not then said we had 5 seconds and kicked us out without food or refund this is the worst fast food treatment I’ve ever had.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: