Wendy's

3.3
692 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3337 Rainbow Drive, Rainbow City, AL
35906, United States

Hours

Reviews

3.3
692 reviews
5 stars
217
4 stars
136
3 stars
112
2 stars
65
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food safety.

Management Issues

There were calls for better management and oversight, with many reviews indicating a lack of organization and accountability among staff.
  • SN
    Stephen Newell
    Jan 5, 2026
    2.0
    Employee's kid sleeping on multiple seats! Tables and floors were dirty and weren't cleaned while I was there. Long wait for a simple burger and the fries were cold and skimpy serving.
  • CC
    Caitlin Crocker
    Dec 26, 2025
    5.0
    My daughter asked for a last minute birthday party at her favorite restaurant, and they did not disappoint! The way they all got involved and made our girl feel special when they didn't have to was amazing! We couldn't have asked for a better experience 💙
  • LL
    Logan LeGrande
    Dec 19, 2025
    1.0
    Could not serve my wife in drive thru when she was alone with baby. Was very rude
  • BN
    Bee Nicole
    Oct 15, 2025
    1.0
    Waited forever for our food and they gave us soured tea. So not recommend here.
  • CV
    cadence vaughn
    Sep 18, 2025
    1.0
    Waited 30 mins for my food and i didn’t even order anything cook to order and my food was cold and nasty as hell!!!!!! The fries were recooked it was disgusting… do not spend your money here it’s not worth it.

Frequently Asked Questions About Wendy's

Is Rainbow City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Rainbow City?

The drive-through is open from 9:00 AM to midnight every day of the week.