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Wendy's

3.3
(694 reviews)

Business Details

(256) 312-8291

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3337 Rainbow Drive, Rainbow City, AL
35906, United States

Hours

Reviews

3.3
694 reviews
5 stars
218
4 stars
136
3 stars
113
2 stars
65
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food items, leading to a general consensus that food quality is lacking.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and flies, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.

Management Issues

Frequent mentions of poor management and disorganization among staff were noted, suggesting a need for better oversight and training.
  • BM
    Blake Matson
    Feb 8, 2026
    1.0
    Went through the drive thru. I’ve never had the signature sauce so I asked what it tasted like and she rudely said “idk, signature sauce.” Just needed to know what it was like and she said well I’ve never had it. I drove off and she thought it was so funny to be rude.
  • DH
    Dwayne Howell
    Feb 2, 2026
    5.0
    Great service and great people
  • SN
    Stephen Newell
    Jan 5, 2026
    2.0
    Employee's kid sleeping on multiple seats! Tables and floors were dirty and weren't cleaned while I was there. Long wait for a simple burger and the fries were cold and skimpy serving.
  • CC
    Caitlin Crocker
    Dec 26, 2025
    5.0
    My daughter asked for a last minute birthday party at her favorite restaurant, and they did not disappoint! The way they all got involved and made our girl feel special when they didn't have to was amazing! We couldn't have asked for a better experience 💙
  • LL
    Logan LeGrande
    Dec 19, 2025
    1.0
    Could not serve my wife in drive thru when she was alone with baby. Was very rude

Frequently Asked Questions About Wendy's

Is Rainbow City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Rainbow City?

The drive-through is open from 9:00 AM to midnight every day of the week.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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