Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rainbow City, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3218 Rainbow Drive for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,043 reviews
5 stars
557
4 stars
246
3 stars
136
2 stars
46
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers noted improvements in service speed, with many praising quick and friendly service, although some experienced long wait times.
Food Quality
While many reviews highlighted the food as hot, fresh, and delicious, there were complaints about inconsistent quality and issues with specific items.
Ordering Issues
Numerous customers reported problems with broken ordering screens and issues with app orders, leading to frustration and delays.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and unresolved complaints.
Pricing Concerns
Several customers expressed dissatisfaction with food prices, feeling they were too high for the quality and quantity received.
- CVChris VDec 31, 20255.0One of the best Sonic's around. I live on the West Coast, and I am always disappointed by the Sonic's out there. Same with the ones I have tried when I visit friends in Colorado. This one is always on point the food is always great and the limeades are as good as it gets.
- BRBrian RakestrawNov 11, 20255.0I always love Sonic…. On Friday and Saturday nights, the high school crowd can be a little much, but other than that…. Sonic is great. Wish they had better deals and rewards for App users.
- JPJulie PruettNov 1, 20255.0I just wanted to PRAISE the folks at this particular location. I go by a lot, and they used to be so extremely slow, but they have definitely put the A team in as of late! My good was so fast and fresh yesterday (10/31), and the car hop was so friendly!
- THTodd HowleOct 5, 20255.0Food is always good, Service as well, but pay at the order stand isn't working, on most of these screens are blank, can't pay and tip, but they'll have to bring food , then go in and run the card then have to bring back the card, as I pulled up to the order kiosk, ladies were vaping in there where food is being prepped, how is that possible, having that knowledge, ServSafe would have a cow.... But the services is Great and the workers are too. Just be careful when it comes to food....
- PGPennie GablesOct 2, 20255.0Super fast, very nice.