Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with employees displaying rude attitudes, ignoring customers, and failing to take orders in a timely manner.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, with several instances of missing items in orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and messy dining areas, contributing to a negative dining experience.
Long Wait Times
Customers consistently complained about long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations for fast food.
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Carlton Henderson
Feb 25, 2026
1.0
Frappe and shake machines are always down
MC
Michelle Castillo
Feb 6, 2026
1.0
This is by far the worst McDonald’s I’ve ever been too. And by far the worst experience I’ve ever had. All of the employees are extremely unprofessional. The cashier didn’t know how to make ice coffee and I watched her make ours with no gloves mix it with a stir with NO GLOVES. And proceeds to get mad at me for not accepting plain black coffee with ice when that is not what I payed for. This location might as well close.
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Ryan Evans
Feb 5, 2026
1.0
Always telling people they are not taking drive thru orders
JW
Jeron White
Jan 21, 2026
1.0
I pulled up this morning to be greeted by, would you be using Mobile app? I responded with no mam after that no response at all I was siting there to 10 to 15 minutes, waiting on someone to take my order, after I said Hello someone finally took my order but the worker taking my order had a terrible terrible attitude, McDonald’s seriously needs to do something about their customer service because it’s workers there with nasty attitudes. Would not recommend
KB
KeChaun Brinkley
Dec 31, 2025
1.0
I had to go in because the line was so long and the wait was also anyways waited patiently just for them to screw up my order and they were also talking about inappropriate business while making food I went back in to tell them I ordered a cheese burger with no onions extra pickles THEY WENT BACK AND TOLD THEM THE SAME WRONG ORDER AND SAID EXTRA ONIONS NO PICKLE I had to correct them once again they couldn't even give me a cup with a top the burger was dry and flat had no flavor fry were cold and soggy THEY DIDNT EVEN GIVE ME SAUCE WITH THE CHICKEN NUGGETS never again
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