McDonald's

3.2
1469 reviews
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Business Details

2963 Saint Stephens Rd, Prichard, AL
36610, United States
(251) 452-4836
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2963 Saint Stephens Rd, Prichard, AL
36610, United States

Hours

Reviews

3.2
1,469 reviews
5 stars
483
4 stars
219
3 stars
282
2 stars
139
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude employees, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, old, or improperly prepared food, with some noting that items were missing or incorrect.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as unprofessional and unhelpful.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and noted instances of good food.
  • JT
    Jarvares Tucker
    Jan 3, 2026
    1.0
    The experience is horrible they got nothing but kids working in there playing around messing up orders not putting the correct stuff in the bag leaving stuff out they need get rid of them kids and hire grown people The establishment is going down
  • CS
    Christine St.Germain
    Jan 3, 2026
    1.0
    employees were loud and yelling profanities with each other, husband got sick from the chicken nuggets they were not cooked all the way, smelled awful in restaurant, watched multiple workers walk in and out the restaurant and not wash their hands, 2 customers walked in and right out because no one came took their order
  • KB
    KeChaun Brinkley
    Dec 31, 2025
    1.0
    I had to go in because the line was so long and the wait was also anyways waited patiently just for them to screw up my order and they were also talking about inappropriate business while making food I went back in to tell them I ordered a cheese burger with no onions extra pickles THEY WENT BACK AND TOLD THEM THE SAME WRONG ORDER AND SAID EXTRA ONIONS NO PICKLE I had to correct them once again they couldn't even give me a cup with a top the burger was dry and flat had no flavor fry were cold and soggy THEY DIDNT EVEN GIVE ME SAUCE WITH THE CHICKEN NUGGETS never again
  • SA
    Sullivan Arensberg
    Dec 9, 2025
    2.0
    Heeellllllooooooo alabama cant wait fo yal to here my reveiw. Hkgdjyfdutffduycciuyeqvriuwyervceifuycvefiuyficvediucyvewdicuyvvedciuyewdvcoweudycvweoudycvweoduycvweiruycvwoeu4ycvoewruyfvwoeuryvfwoeuryvfweiruyvfweriuyfvwerouyfvwoeuyrvfoweuyrvfouewyrvf .and thats why my poop is green
  • DD
    Donald
    Dec 9, 2025
    1.0
    Food was cold and employees very rude and talking bad about other coworkers in front of customers
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2963 Saint Stephens Rd, Prichard, AL?

McDonald's at 2963 Saint Stephens Rd is open daily from 5:00 AM to midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.