Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.6
604 reviews
5 stars
274
4 stars
104
3 stars
57
2 stars
44
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported excessively long wait times for food, often exceeding 30 minutes, even during non-peak hours.
Food Quality
There were numerous complaints about cold or incorrect food orders, with some customers receiving items that were not fresh or prepared as requested.
Staff Behavior
Feedback indicated inconsistent staff professionalism, with some employees being friendly and helpful while others were reported as rude or unprofessional.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, with trash and maintenance issues noted.
Overall Experience
While some customers had positive experiences with food and service, many expressed disappointment and a lack of consistency at this location.
- SMShaun McComasJan 2, 20264.0Don't get Whataburger back home so I get one when I can. Yum!
- LFLaurie FieldsDec 27, 20251.0My family stopped here on our way to Florida at 2:30pm. When we arrived the dining room was getting full of people. There were multiples waiting for their food. We placed our order online to be eaten inside. Multiple employees were seen eating over the assembly line. A female employee went to the bathroom with her phone and stayed in there quite a long time while customers wanted to use the bathroom but had to wait on her to come out. She was in there probably 10 minutes or more. We waited 20 minutes for our food and my husband went to the counter to check on our order. A female employee brought our food to him, in a bag that had been sitting on a counter instead of being brought out to us. The food was barely warm and we had to ask for my daughter's apple slices and ketchup. The dining room had trash scattered throughout. When we first arrived a male employee swept under 1 table and then disappeared to not be seen again while we were there. We will not be back to this location.
- JNJordon NelsonDec 26, 20251.0The girl who was walking around collecting payment was very unprofessional and was cussing loud enough for customers to hear as she’s walking back To get changed to give to us and then when we said thank you she was very rude and unpleasant.her name was something like Jane or jade and last name started with a D. She should do better.
- GCGalyon ConsultingDec 22, 20254.0Food did take a tad too long. But it was rewarded with hot and deliciousness. Makes you forget the small wait. Everyone seemed to get their food quickly. I will update on my return.
- DBD BootDec 20, 20251.0Cold fries no cheese on my burger waited drive thru 15 mins came out I used my card nice lady but I tried this but I will never come back here 22.00 down the drain oh my burger was cold my wife biscuit had cheese on it I said no cheese 😡😡
Frequently Asked Questions About Whataburger
Where is Whataburger located in Prattville, AL?
Whataburger is located at 789 Business Park Dr, Prattville, AL 36066, USA.
What are the operating hours of Whataburger in Prattville?
Whataburger is open 24 hours a day, 7 days a week. Holiday hours may differ.
Does Whataburger offer breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner daily.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Is there parking available at Whataburger in Prattville?
Yes, free parking is available in a parking lot at Whataburger.
Can I order food for takeout at Whataburger?
Yes, Whataburger offers takeout options.
Does Whataburger serve vegetarian options?
Yes, Whataburger serves vegetarian options.
Are children welcome at Whataburger?
Yes, Whataburger welcomes children and has a children's menu and high chairs available.
What restaurants are near Whataburger where I can try other cuisines?
Nearby restaurants include Fazoli's for Italian food, El Amigo Grill for Mexican cuisine, and Ruby Tuesday for American dining.
Are there places close to Whataburger for entertainment or family activities?
Yes, Launch Trampoline Park Prattville and Launch Prattville offer amusement, arcade, and sports activities nearby.
Where can I stay nearby if I am visiting Whataburger in Prattville?
Nearby accommodations include Quality Inn Prattville I-65, Econo Lodge, La Quinta Inn & Suites Prattville, and Microtel Inn and Suites by Wyndham Prattville Montgomery.