Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
943 reviews
5 stars
423
4 stars
237
3 stars
134
2 stars
39
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared meals, while others praised the freshness and taste.
Cleanliness
The establishment was noted for being clean by some customers, but others reported sticky floors and dirty dining areas.
Management
Feedback indicated a lack of effective management, with some customers experiencing poor communication and support from staff.
- GWGarrett WeathersDec 16, 20253.0They were out of almost everything i ordered.
- CDCarrie DukesNov 28, 20255.0It's ok
- JBJay BurroughNov 17, 20252.0The food was awful .I got baconator meal and it came with potatoe wedges and they were so thin they filled with air and was so hard and they tasted burnt but they were not.the breakfast sandwich didn't taste or look like a breakfast item. Plus it was so expensive.but the employee's was very nice.and it was clean inside
- RTReagan TannerNov 16, 20251.0i went through the line this morning and i had 3 things to order, i ordered one, they rushed me and asked if that was all and told me to pull around, then i ordered the other two and they got irritated that i asked them if they had a certain item. so i get to the window to pay and she says the total but i don’t hear the first time so i ask her to repeat it, she gets an attitude and yells it at me, then proceeds to shove my drinks into my hands. after about 5 minutes, she hands me my food straight into my face shoving the bags too. i don’t think i have ever experienced anything like that before. they’re usually nice and good service. i don’t know if they’re just having a bad day but it was just a really bad experience but if you’re willing to receive a little attitude for some good food then by all means this is a great place to go!
- SRScott RayNov 13, 20253.0Waited 10 minutes for someone to take my order. All kinds of yelling and cussing by the employees, with manager joining in with them. They were more concerned about 3 teenage boys that came in after me, than doing their job. I will not be back there. Could not even hear the girl waiting on me because of the hollering.
Frequently Asked Questions About Wendy's
Is #407 Prattville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Prattville, AL?
The drive-thru is open from 6:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
What payment methods does Wendy's at 696 E Main Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a way to order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
How can I provide feedback or contact the Wendy's location in Prattville?
You can contact customer care via Live Chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey with your receipt info, or call the location directly at (334) 361-0421.
Are there any nearby places I can visit before or after dining at Wendy's?
Nearby places include the YMCA for exercise, Generations Antiques for shopping, and Ellianos Coffee Prattville for coffee and cafe fare.
Is there a pharmacy near Wendy's in Prattville?
Yes, CVS Pharmacy is located nearby for any medical or shopping needs you might have before or after your meal.
Where can I find other fast food options close to Wendy's?
You can visit places like Wing Town, Little Caesars Pizza, Panda Inn, and Waffle House, all within close proximity for additional dining choices.
Are there financial services available near Wendy's in Prattville?
Yes, MAX Credit Union and LibertyX Bitcoin ATM are nearby to assist with your financial needs.
What categories describe Wendy's at 696 E Main Street?
Wendy's is categorized as a fast food restaurant, breakfast restaurant, hamburger restaurant, and a casual dining restaurant.