Tropical Smoothie Cafe

4.2
342 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
801 South Memorial Drive, Prattville, AL
36067, United States

Hours

Reviews

4.2
342 reviews
5 stars
212
4 stars
61
3 stars
21
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of acknowledgment from employees.

Food Quality

While many customers praised the smoothies and food, there were complaints about incorrect orders, food being dropped on the floor, and inconsistent preparation.

Cleanliness

Some customers noted cleanliness issues, particularly with the floors and food handling practices.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the vibe while others reported unprofessional behavior among staff.

Pricing

Several customers mentioned that prices have increased and expressed concerns about the value for money.
  • JW
    Jean White
    Nov 11, 2025
    5.0
    I could probably eat here everyday and probably the same meal everyday. It's always fresh always good and staff is always friendly
  • JB
    James P Brown
    Aug 10, 2025
    1.0
    Ordered the mango monsoon and the watermelon mojito smoothies the mango monsoon was awesome but the watermelon didn't even taste like watermelon poured it out when I got home and when they brought my smoothies to me they were just dripping because they don't know how to put them in a cup and take care of their customer had to ask them to clean it off and give me extra napkins common Sense people
  • VV
    vgaribay805
    Aug 4, 2025
    5.0
    Mango monsoon are the best!
  • KL
    Kayle Lockhart
    Jul 15, 2025
    1.0
    the girl Cheyanne is very rude and treats her employees horribly can’t stand to see this kind of stuff smh
  • KD
    Kevia Daniels
    Jun 27, 2025
    1.0
    I’ve tried to give this location another try after 3 bad visits. I’m always waiting super long even if I do a mobile order. My food is sloppy or isn’t made correctly. Today I went to the drive thru and waited about 15 minutes to get my order. The order wasn’t made correctly so I went inside. No one greeted me, so I just started talking. Everyone continues doing what they were doing. Then a young lady acknowledged me. The guy that gave me my order at the drive thru came and asked what was the problem. I told him and his response was ‘what do you want us to do about that?’ I don’t know if it was his way of asking how can he make it right or was he getting smart with me. But we need to work on customer service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular opening hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.