Taco Bell

3.8
1663 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 411 S Memorial Dr in Prattville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
411 S Memorial Dr, Prattville, AL
36067, United States

Hours

Reviews

3.8
1,663 reviews
5 stars
709
4 stars
438
3 stars
240
2 stars
106
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers praised the food as fresh and good, others complained about cold, soggy, or incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, with some customers expressing disappointment in the overall hygiene.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • JW
    Jessica Woodruff
    3 days ago
    1.0
    Yall really bullied a little boy because he mistakenly ordered French fries in his quesadilla instead of as a side?!! Yall disgust me. I hope everyone gets fired. “Can’t rage the baiter!” Yall said???? I hope corporate gets every last one of yall gone!!!!!!
  • MW
    mandy welch
    Dec 21, 2025
    2.0
    Was given no straws and told to get out of the store after the doors already were open and got locked inside having to unlock the door myself along with going through drive thru told to go back around after asking to add onto order.
  • DA
    David Arroyo
    Dec 13, 2025
    4.0
    Location is good and bad. Its in a main roadway making it an "easy pitstop." But the way the entry and exit is set up, it makes it quite hard to access. Food is just as good as any other taco bell...but this one is clean and well kept.
  • AB
    Adam Barrett
    Nov 19, 2025
    5.0
    Amazing crew, the New General Manager is Amazing!
  • DB
    David Bridge
    Oct 17, 2025
    1.0
    This is the second time I’ve ordered on the app and you make my food 15 minutes before I’m gonna even be there. I don’t want you making food 15 minutes early cause it ends up ice cold. Worst of all the new Taco Bell in Prattville does not answer their phones so you can’t even have a conversation with them. Terrible service You suck

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does Taco Bell in Prattville offer online ordering?

Yes, you can order online or through the mobile app for pickup or delivery.