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Subway

4.3
(266 reviews)

Business Details

(334) 358-4950
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Prattville Subway® Restaurant at 258 Interstate Commercial Park brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
258 Interstate Commercial Park, Prattville, AL
36066, United States

Hours

Reviews

4.3
266 reviews
5 stars
175
4 stars
46
3 stars
20
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Order Accuracy

Several reviews noted issues with incorrect orders and missing items, indicating a need for improvement in order preparation.

Food Quality

While many customers enjoyed fresh and tasty food, there were complaints about stale bread and poorly prepared items.

Cleanliness

The store was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Operational Issues

Some customers reported problems with availability of menu items and inconsistent service hours.
  • NN
    Nathans
    Feb 12, 2026
    2.0
    I have made every effort to continue supporting this location because it has honestly been the only establishment in Prattville that consistently delivered exceptional customer service and took care to prepare my orders correctly. However, there have now been far too many instances where my orders have been incorrect. Items have been prepared with missing ingredients, the wrong bread has been used, or the bread has been so hard that it was difficult to even chew. I exclusively place orders through the mobile app, (due to me not living anywhere near this location) which includes a section for specific instructions to make sure my orders are to my liking. Despite clearly selecting my preferences and even reiterating them in the instruction box, my orders continue to be prepared incorrectly. The most unacceptable experience occurred when I ordered five chocolate chip cookies and instead received five BURNT cookies, along with sandwiches made on hard bread. This level of negligence is now draining. It’s good to know others have had good experiences with this location. However, I have not been so lucky anymore.
  • MM
    mohammed mubashir
    Feb 5, 2026
    5.0
    Stopped here while driving from Chicago to Florida. Staff were friendly and the tuna sandwich she made was perfectly. Fresh, tasty, and filling — highly recommend this location for travelers.
  • JC
    Joyce Capps
    Jan 30, 2026
    5.0
    I came in today and ordered 2 footlongs not only were they tasty but the bread was so beautiful prefect color and crisp on outside soft on the inside I believe the women working was Victoria and hannah
  • PO
    Phyllis Owens
    Dec 27, 2025
    1.0
    Walked in this subway in interstate plaza and no one even came out to help us. And there was a handwritten sign on the door saying they were out of turkey, meatballs, and more. Sadly we walked out after trying to get served.
  • SA
    Shaina Allen
    Dec 26, 2025
    5.0
    Came in on a Friday night after they were slammed. Caitlyn was super nice and provided excellent service even after an exhausting day! Keep doing what you’re doing girl!

Frequently Asked Questions About Subway

Where is Subway located in Prattville, AL?

Subway is located at 258 Interstate Commercial Park, Interstate Plaza, Prattville, AL 36066.

What are the operating hours for Subway at Interstate Plaza?

Subway is open Monday to Thursday from 8:30 AM to 9:30 PM, Friday and Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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