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Subway

3.9
(298 reviews)

Business Details

(334) 361-9228
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Prattville Subway® Restaurant at 113 S Memorial Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
113 S Memorial Dr, Prattville, AL
36067, United States

Hours

Reviews

3.9
298 reviews
5 stars
155
4 stars
62
3 stars
21
2 stars
8
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, disorganization, and poor customer interactions, with some employees displaying unprofessional behavior.

Food Quality

Several reviews mentioned issues with food quality, including stale bread, poorly made sandwiches, and missing ingredients.

Cleanliness

Customers expressed concerns about the cleanliness of the store, noting dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of the food.
  • JC
    Jennifer Cox
    Feb 26, 2026
    1.0
    Took the kids by there three times in the past few months, and they have been out of little pizzas every time we’ve went there. That’s all they’ll eat from there so wasted trips.
  • RR
    Russell Rissman
    Feb 18, 2026
    5.0
    Great
  • CC
    Caleb
    Oct 14, 2025
    2.0
    Extremely slow. Playing behind the counter with a long line. People were walking out.
  • MJ
    Michelle Johnson
    Oct 8, 2025
    1.0
    Worst experience at this location. Only 1 of the 3 employees was helping customers. My in-app order wasn’t ready for 30 minutes after it was supposed to be. There was so much more that happened but I reported it to corporate so I’ll spare the details.
  • JW
    Joyelle Wills
    Oct 3, 2025
    5.0
    It is always a pleasant surprise to meet people who enjoy what they do. My husband and I were extremely pleased with the amazing customer service we received from Dillion today at this location. When we arrived, there was a fairly large to-go order; however, Dillion went out of his way to greet us and engage us in conversation while we waited. He took extreme pride in making our sandwiches, perfectly as we asked. He was kind, respectful to all of his customers, and did a really great job making us feel appreciated as customers. It is very rare to find people who enjoy doing their jobs with excellence, and we think this young man should be commended for his excellence! Thank you, Dillion, for an excellent experience at Subway. Your personality, sense of humor, and smile makes this our new favorite Subway location!

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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