Outback Steakhouse

4.0
2043 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Prattville off of Cobbs Ford Road and Highway 82 less than 1 mile from Highway 65.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1899 Sugar Exchange, Prattville, AL
36066, United States

Hours

Reviews

4.0
2,043 reviews
5 stars
1,103
4 stars
376
3 stars
207
2 stars
146
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising attentive and friendly staff while others reported long wait times and inattentive service.

Food Quality

Food quality received mixed reviews; some customers enjoyed their meals while others complained about overcooked or poorly prepared dishes.

Management Response

Several reviews highlighted positive interactions with management, particularly in resolving issues, though there were also reports of unprofessional behavior from some staff.

Overall Experience

While many customers had great experiences and expressed a desire to return, a significant number reported dissatisfaction with service and food, leading to a mixed overall impression.
  • DW
    Debbie D Walls
    5 days ago
    5.0
    The food was amazing and the service with Jeanie was perfect. We were very happy!
  • BT
    Bhilaxin too
    Nov 17, 2025
    5.0
    Everything was amazing. The host was very nice. The drinks were great!
  • TW
    Tina VG Williamson
    Nov 12, 2025
    1.0
    Veteran's Day before 5pm and 1 hour and 15 minute wait for 2 people. This was clearly a staffing issue since less than half the dining room was full. Hostess was unprepared for questions about Bar Seating. Bad for Business.
  • MP
    Matt Pfister
    Oct 27, 2025
    1.0
    Ordered doordash 1 hour before their closing time. After 1.5 hours doordasher informed me that they never made the food. Horrible service.
  • CG
    Chris Gates
    Oct 25, 2025
    2.0
    Ate there last night for a birthday, the appetizer was way overcooked the steak was like shoe leather. Rachel was our server and she was the best part of our meal. $82 for food unfit to eat for 2 people, With 1 appetizer and 2 sweet teas. I will not be going back anytime soon.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.