Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Prattville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,044 reviews
5 stars
693
4 stars
159
3 stars
67
2 stars
44
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and lack of communication.
Product Quality
Inconsistent quality of donuts; some were reported as stale or cold, while others were fresh and hot.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Drive-Thru Experience
Customers experienced long wait times and confusion in the drive-thru, with some reporting missing items from their orders.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- GWGrady “JT Chance” WeldenNov 7, 20252.0Only serving through drive thru and extremely slow service
- RSRob SwinningOct 4, 20255.0This place is bad news if you have diabetes. The variety is too tempting. My family loves the variety dozen boxes. My favorite is the Bavarian creme filled with chocolate glaze. My kids like anything with sprinkles. Reasonably priced. Drive thru makes this too easy. Great service all around. Clean environment.
- TBter bSep 27, 20251.0The young lady at the drive thru window today 9/27/2025 after 2pm needs a whole of of training I don’t normally throw people under the bus but her attitude was very distasteful the young man who was either training her or helping her thank you. I think he was trying to correct her about her attitude towards me that’s when she closed the window. I speak English but I do have an accent, I promise if my boys didn’t ask for those donuts I would have cancelled it. Not everyone should be at the front.
- ANAmy NoleSep 18, 20252.0I asked for a frozen Carmel latte they people was not happy about their job because she would not fix the problem so I wasted money cuz she put it over ice and I threw it away never drinker it she seen me too so never stopping there again the place was amazing when they first open but now they got the wrong people working their they are going to make the business suffer
- RCRobert ColeySep 13, 20254.0Went to Krispy Kreme during the mid morning early afternoon time... There was some confusion at the window but we figured it out quickly and the service was good. I will definitely be going back because their doughnuts are simply amazing.
Frequently Asked Questions About Krispy Kreme
What are the operating hours for Krispy Kreme Prattville?
Krispy Kreme Prattville is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Krispy Kreme Prattville offer drive-through service?
Yes, the drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the delivery hours for this location?
Delivery service is available from 6:15 AM to 9:45 PM on most days, except Friday and Saturday when it extends to 10:45 PM.
Can I pick up my order at Krispy Kreme Prattville?
Yes, pickup is available daily starting at 6:00 AM until 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What is the address and contact number for Krispy Kreme Prattville?
Krispy Kreme Prattville is located at 2294 Cobbs Ford Rd, Prattville, AL 36066, US. The main phone number is +1 334-310-7015.
Does Krispy Kreme Prattville accept credit cards and mobile payments?
Yes, they accept major credit cards including American Express, Discover, MasterCard, Visa, as well as mobile NFC payments. Cash is also accepted.
Are there parking facilities available at Krispy Kreme Prattville?
Yes, free parking is available in a parking lot as well as free street parking. Paid street parking is not required.
Are there any nearby lodging options if I'm visiting Krispy Kreme Prattville?
Yes, nearby hotels include Days Inn & Suites Prattville and Tru by Hilton Prattville, making it convenient for travelers to stop by Krispy Kreme for breakfast or a treat.
What dining options are near Krispy Kreme Prattville for additional meals?
Nearby restaurants include LongHorn Steakhouse, Outback Steakhouse, First Watch breakfast and brunch, Mellow Mushroom pizza, Steak 'n Shake, and O'Charley's Restaurant & Bar, giving customers plenty of options before or after visiting Krispy Kreme.
Are there nearby automotive services near Krispy Kreme Prattville?
Yes, if you need automotive help before or after your visit, Discount Tire, Dang It Repair, and CKR Mobile Electronics are located nearby for repairs, parts, and accessories.