Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Prattville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,054 reviews
5 stars
697
4 stars
161
3 stars
69
2 stars
45
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others report rudeness and unprofessional behavior.
Food Quality
Many customers enjoyed the donuts, describing them as fresh and delicious, but there are complaints about stale or cold donuts and inconsistent quality.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions, which detracted from the overall experience.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with some expressing frustration over long wait times.
Product Availability
Multiple reviews highlight issues with product availability, with customers often finding popular items out of stock.
- ELEddiemelec Lopez2 days ago3.0They didn't have anything that any other Krispy Kreme has, they didn't honor the promotion that was going on at the moment
- PPPaula PraterJan 4, 20264.0My first time there. Bought an assorted dozen of donuts. Upon ringing out discovered several of the donuts incurred an upcharge. They were combined with all the other donuts in the display and were not tagged as being specialty. So you can imagine my shock. They need to have something that tells about the upcharge and also which are considered specialty. They were good and fresh though. Not exactly rushing to go back for more though
- JJJenniferDec 20, 20255.0Selena has awesome customer service!
- MLM LDec 19, 20251.0I had a very unpleasant experience at the Krispy Kreme drive-thru in Prattville this week. When I pulled up, I noticed the male employee handling my dozen donuts with one glove on, but that same glove had been used to touch the cash register, money, and his earpiece while taking orders. This completely defeats the purpose of wearing gloves and is a serious food-safety concern. Cross-contamination like this can easily make customers sick. I asked to speak with the manager and explained what I observed. While she did have him replace the donuts, he then used a napkin instead of proper food-handling gloves, which still did not address the underlying sanitation issue. I was disappointed by the lack of proper food-safety practices and training. Handling ready-to-eat food requires clean gloves or utensils that are changed appropriately. I hope management and corporate take this seriously, as this was honestly disgusting and concerning.
- KKKelliDec 10, 20255.0These ladies ROCK! Thank you for making me a little less homesick . Wynette was AWESOME!!!
Frequently Asked Questions About Krispy Kreme
What are the operating hours for Krispy Kreme Prattville?
Krispy Kreme Prattville is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Krispy Kreme Prattville offer drive-through service?
Yes, the drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the delivery hours for this location?
Delivery service is available from 6:15 AM to 9:45 PM on most days, except Friday and Saturday when it extends to 10:45 PM.
Can I pick up my order at Krispy Kreme Prattville?
Yes, pickup is available daily starting at 6:00 AM until 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What is the address and contact number for Krispy Kreme Prattville?
Krispy Kreme Prattville is located at 2294 Cobbs Ford Rd, Prattville, AL 36066, US. The main phone number is +1 334-310-7015.
Does Krispy Kreme Prattville accept credit cards and mobile payments?
Yes, they accept major credit cards including American Express, Discover, MasterCard, Visa, as well as mobile NFC payments. Cash is also accepted.
Are there parking facilities available at Krispy Kreme Prattville?
Yes, free parking is available in a parking lot as well as free street parking. Paid street parking is not required.
Are there any nearby lodging options if I'm visiting Krispy Kreme Prattville?
Yes, nearby hotels include Days Inn & Suites Prattville and Tru by Hilton Prattville, making it convenient for travelers to stop by Krispy Kreme for breakfast or a treat.
What dining options are near Krispy Kreme Prattville for additional meals?
Nearby restaurants include LongHorn Steakhouse, Outback Steakhouse, First Watch breakfast and brunch, Mellow Mushroom pizza, Steak 'n Shake, and O'Charley's Restaurant & Bar, giving customers plenty of options before or after visiting Krispy Kreme.
Are there nearby automotive services near Krispy Kreme Prattville?
Yes, if you need automotive help before or after your visit, Discount Tire, Dang It Repair, and CKR Mobile Electronics are located nearby for repairs, parts, and accessories.