Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prattville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
322 reviews
5 stars
162
4 stars
47
3 stars
24
2 stars
25
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
There are numerous complaints about the quality of food, including stale items and incorrect preparation.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.
- KZKimberly Cole ZemkeNov 11, 20255.0Got our free donut for my veteran husband and then we bought donuts for the kids. Love the donuts
- KMKarina McKenzieNov 1, 20253.0Service was friendly but the coffee was awful unfortunately
- KTKennedy ThomasOct 25, 20251.0rude workers
- BLBurgundy LunsfordOct 19, 20251.0This dunkin overcharged me and refused to give me my money back, even after pulling up my order in the system and confirming I was charged for the wrong order.They did offer me replacement items,but said they could not refund for me since I threw away my receipt.Learn from me, keep your receipt and watch what they charge you!
- DSdonna seiberOct 7, 20251.0I would NOT recommend this Dunkin’ Donuts to anyone!! I would give it 0 stars!! Ordered 2 drinks in the drive thru and both were wrong. Parked and walked inside. Walked up to the register and stood there, and continued to stand there. One employee walked over and looked at me 3 times. She never spoke or anything. I stood there for 5 minutes. The chic from the drive thru finally walked over. I told her that my drinks were wrong. She argued with me instead of offering to remake my drinks. She was SUPER RUDE!!! So, instead of arguing with her, I trashed my drinks and walked out!! I will NEVER visit this particular Dunkin again!!!
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Prattville, AL?
Dunkin' in Prattville is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers delivery and curbside pickup services to its customers.
Where is Dunkin' located in Prattville, AL?
Dunkin' is located at 2020 Cobbs Ford Rd, Suite 1, Prattville, AL 36066.
What kind of menu can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various baked goods, with breakfast, lunch, and brunch options available.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' location in Prattville has a drive-thru for convenient service.
Are there any nearby restaurants I can visit along with Dunkin' in Prattville?
Yes, nearby restaurants include Mellow Mushroom, Applebee's Grill + Bar, Panda Express, Ryan's Buffet, The Juicy Seafood, Outback Steakhouse, Krystal, and KFC.
Which shopping centers or stores are located near Dunkin' in Prattville?
Nearby shopping options include Premiere Place Shopping Center, Kohl's department store, Ollie's Bargain Outlet, Dollar Tree, Kirkland's furniture store, and Office Depot.
Are there any medical centers close to Dunkin' in Prattville?
Yes, AFC PriMed Prattville, American Family Care, and Afc Uegent Family Care are nearby medical and urgent care centers.
What seasonal drinks or specials does Dunkin' offer during the holidays?
During the holiday season, Dunkin' features specials like the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.