Brand Certified
Dunkin'
3.7(323 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2020 Cobbs Ford Rd, Prattville, AL
36066, United States
Certified by Dunkin' • Mar 01, 2026
(334) 380-3889
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Prattville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
323 reviews
5 stars
162
4 stars
47
3 stars
24
2 stars
25
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and inattentive staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many customers expressed disappointment with the quality of food, including stale or poorly prepared items.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the donuts and coffee when orders were correct.
- LFLori FortierJan 17, 20261.0Went to Dunkin today, we are regular customers that spend alot of our hard earned money at the Prattville, Al location. When I pulled up to the window to get our order, I ** said hello, the girl at window did not say anything! Then when we left, I * said thank you, she didn't say anything! I do not appreciate her attitude! I work very hard for my money and your employees can't even say hello or thank you! If this continues I will we taking my business elsewhere. You now have a very rude employee now working at this location!
- KZKimberly Cole ZemkeNov 11, 20255.0Got our free donut for my veteran husband and then we bought donuts for the kids. Love the donuts
- KMKarina McKenzieNov 1, 20253.0Service was friendly but the coffee was awful unfortunately
- KTKennedy ThomasOct 25, 20251.0rude workers
- BLBurgundy LunsfordOct 19, 20251.0This dunkin overcharged me and refused to give me my money back, even after pulling up my order in the system and confirming I was charged for the wrong order.They did offer me replacement items,but said they could not refund for me since I threw away my receipt.Learn from me, keep your receipt and watch what they charge you!
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Prattville, AL?
Dunkin' in Prattville is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers delivery and curbside pickup services to its customers.
Where is Dunkin' located in Prattville, AL?
Dunkin' is located at 2020 Cobbs Ford Rd, Suite 1, Prattville, AL 36066.
What kind of menu can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various baked goods, with breakfast, lunch, and brunch options available.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' location in Prattville has a drive-thru for convenient service.
Are there any nearby restaurants I can visit along with Dunkin' in Prattville?
Yes, nearby restaurants include Mellow Mushroom, Applebee's Grill + Bar, Panda Express, Ryan's Buffet, The Juicy Seafood, Outback Steakhouse, Krystal, and KFC.
Which shopping centers or stores are located near Dunkin' in Prattville?
Nearby shopping options include Premiere Place Shopping Center, Kohl's department store, Ollie's Bargain Outlet, Dollar Tree, Kirkland's furniture store, and Office Depot.
Are there any medical centers close to Dunkin' in Prattville?
Yes, AFC PriMed Prattville, American Family Care, and Afc Uegent Family Care are nearby medical and urgent care centers.
What seasonal drinks or specials does Dunkin' offer during the holidays?
During the holiday season, Dunkin' features specials like the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website