Business Details
About
Mexican Restaurant
Chipotle Prattville AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
821 reviews
5 stars
371
4 stars
154
3 stars
78
2 stars
52
1 star
166
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is consistently reported as dirty, with unclean tables, overflowing trash, and unsanitary conditions in the bathrooms.
Customer Service
Customers frequently mention rude and unhelpful staff, with many experiences highlighting poor service and lack of training.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, freshness, and availability of menu items.
Management Issues
Numerous reviews indicate a lack of effective management, leading to operational problems such as being out of stock on items and poor staff behavior.
- FMFARRO MUSICDec 28, 20251.0This place is extremely dirty. The employees are disrespectful and one was randomly shouting expletives behind the counter. Horrible experience. Needs new management
- PPPawel P.Dec 26, 20251.0Dirty ..looks like prison food court.
- PAPop's AutoDec 22, 20253.0Terribly understaffed which resulted in long line, extremely slow service, and dirty dining area....
- SDSuper DaveDec 4, 20253.0New restaurant, open but not fully stocked. Unfinished wood work. No beer.
- CHCatherine HarrisonNov 29, 20251.0Omg, this was the worst restaurant I have ever been to in my life. Not one single table was clean. Food and wet spots all in the floor. Trash piled a mile high. Of course my 4 year old had to go to the bathroom and it was the nastiest bathroom I’ve ever been in. I’ve been to porta-potties cleaner than this bathroom. It was absolutely disgusting. Why we ate there anyway, I’ll never know.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Prattville AL?
Chipotle Mexican Grill in Prattville AL is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle in Prattville AL offer online ordering and delivery?
Yes, Chipotle Prattville offers both in-store pickup and delivery services. You can order online via their website or the Chipotle app.
What is the address of Chipotle Mexican Grill in Prattville AL?
The Chipotle is located at 2566 Cobbs Ford Rd, Elmore, Prattville, AL 36066, inside the Hampton Inn Suites Prattville.
What kind of food and ingredients does Chipotle Prattville focus on?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives following their "Food with Integrity" principles.
How can I contact Chipotle Mexican Grill in Prattville?
You can reach them by phone at +1 334-285-0040 or email at al.2216.Prattville@chipotle.com.
What types of payment and services does Chipotle Prattville accept and offer?
Chipotle Prattville accepts credit cards and gift cards. They offer online orders, catering, and delivery services including marketplace delivery.
What nearby restaurants can I visit around Chipotle Mexican Grill in Prattville?
Nearby restaurants include American Deli, Smashburger, Starbucks, Sushi Ro, Firehouse Subs, Jim 'N Nick's Bar-B-Q, and Nothing Bundt Cakes, offering a range of cuisines if you wish to explore the area.
Are there any nearby hotels close to Chipotle Mexican Grill in Prattville?
Yes, Hampton Inn and Suites Prattville, Hampton by Hilton, and Holiday Inn Hotel Prattville are nearby, convenient if you're staying in the area or want to combine dining with accommodation.
Can I find any beauty or wellness services near Chipotle in Prattville?
Yes, Crystal Nails Spa and European Wax Center are nearby for nail salon and waxing services if you want to relax before or after your meal.
Does Chipotle Prattville have an active presence on social media where I can follow updates or promotions?
Yes, you can follow Chipotle on Facebook at ChipotlePrattvilleAL, Twitter at @ChipotleTweets, Instagram at @chipotle, Pinterest at chipotlemg, and their YouTube channel at Chipotle.