Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Prattville AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.6
832 reviews
5 stars
373
4 stars
155
3 stars
81
2 stars
53
1 star
170
MC
Matthew Culbertson
4 days ago
3.0
I really love Chipotle. I’ve been here before and wasn’t disappointed at all. But this evening, they have let me down. I ordered a burrito bowl, and I wanted to try the limited Chicken Al Pastor. I asked for brown rice, black beans, the tomato mix, queso, guacamole, and sour cream. I received a large portion of rice, a smaller portion of the chicken, a regular amount of beans, a regular amount of tomatoes, a small amount of queso and a very small amount of guacamole that wasn’t even guacamole. It was just whole chunks of avocado. Which I love avocado but I’m paying an extra $3 for guacamole. The gentleman making the bowl was clearly not waning to be there and seemed annoyed to do anything. He ended up walking away to get something leaving my bowl unattended and me standing there for a good couple minutes. A different person had to come up moments later and ask if that was my bowl and if anything was missing. She then very politely placed a large scoop of sour cream on it, which was more than I would’ve expected but I’m definitely not complaining. I paid and she told me to have a wonderful day. The food as always is delicious. And after looking through it the sour cream mixes with the food and makes it hard to tell the queso and meat, but you can see the tiny portion of guacamole that’s only chunks of avocado.
Hope this place picks up quality.
Thank you and God bless.
SP
Sydney Petty
Mar 5, 2026
2.0
I love when I pay almost 20 dollars for a burrito and get a badly wrapped taco (i didn’t take a bite it’s just horribly wrapped for people who do this all day)
DA
David Arroyo
Feb 9, 2026
4.0
Always busy and the food is always good. They have some staffing shortages and the folks who are working make it happen seamlessly.
FM
F Montgomery
Feb 4, 2026
1.0
Horrible customer service. I walked in and ordered three of their new chicken protein cups. The worker put half a scoop in the cup and didn’t even fill the tiny cup with chicken. when I asked for a whole scoop the rude lady next to her chimed in and said they only give that much. I told her that yesterday they filled the cup up and she said yesterday they did it wrong. They need to hire people who know what they’re doing because clearly this lady doesn’t have a clue about dealing with customers. First time I’ve ever walked out of a chipotle mid-order. Instead I went straight to Popeyes and ordered blackened tenders and they actually gave me one extra without me asking. That’s how you take care of the customer. Chipotle could learn something from them.
SR
Scott Ridout
Jan 17, 2026
1.0
This place was very dirty, trash everywhere, no table was cleaned, out of most of the food( I hope i don't get sick) the beverage bar was so messed up, and employee came to it two times and never bothered picking anything up, I can't believe the management let's this place go like this. Came here once before and posted the same thing, thought I would give them another chance, never again!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Prattville AL?
Chipotle Mexican Grill in Prattville AL is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle in Prattville AL offer online ordering and delivery?
Yes, Chipotle Prattville offers both in-store pickup and delivery services. You can order online via their website or the Chipotle app.
What is the address of Chipotle Mexican Grill in Prattville AL?
The Chipotle is located at 2566 Cobbs Ford Rd, Elmore, Prattville, AL 36066, inside the Hampton Inn Suites Prattville.
What kind of food and ingredients does Chipotle Prattville focus on?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives following their "Food with Integrity" principles.
How can I contact Chipotle Mexican Grill in Prattville?
You can reach them by phone at +1 334-285-0040 or email at al.2216.Prattville@chipotle.com.
What types of payment and services does Chipotle Prattville accept and offer?
Chipotle Prattville accepts credit cards and gift cards. They offer online orders, catering, and delivery services including marketplace delivery.
What nearby restaurants can I visit around Chipotle Mexican Grill in Prattville?
Nearby restaurants include American Deli, Smashburger, Starbucks, Sushi Ro, Firehouse Subs, Jim 'N Nick's Bar-B-Q, and Nothing Bundt Cakes, offering a range of cuisines if you wish to explore the area.
Are there any nearby hotels close to Chipotle Mexican Grill in Prattville?
Yes, Hampton Inn and Suites Prattville, Hampton by Hilton, and Holiday Inn Hotel Prattville are nearby, convenient if you're staying in the area or want to combine dining with accommodation.
Can I find any beauty or wellness services near Chipotle in Prattville?
Yes, Crystal Nails Spa and European Wax Center are nearby for nail salon and waxing services if you want to relax before or after your meal.
Does Chipotle Prattville have an active presence on social media where I can follow updates or promotions?
Yes, you can follow Chipotle on Facebook at ChipotlePrattvilleAL, Twitter at @ChipotleTweets, Instagram at @chipotle, Pinterest at chipotlemg, and their YouTube channel at Chipotle.
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