While some customers praised individual servers for their exceptional service, many others reported slow service, rude staff, and poor management, leading to a negative overall impression.
Food Quality
There were numerous complaints about the food being served cold, overcooked, or not fresh, particularly the wings, which were often described as tough or reheated.
Management Issues
Several reviews highlighted poor management practices, including understaffing, lack of attention to customer needs, and unprofessional behavior from management.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative dining experience.
Atmosphere
Despite some positive comments about the atmosphere, many reviews indicated a lack of attentiveness from staff, leading to a feeling of neglect among customers.
HH
HeyitsTay
4 days ago
1.0
Togo lady was so rude. Talked about me to another customer judging my order didnt know i was sitting right near. ABSOLUTELY HORRIBLE CUSTOMER SERVICE. White lady was working night on 11/20/25. Felt judged and uncomfortable wanted to walk out!
BP
Brianna Penny
5 days ago
3.0
Server didn't put my phone number in so I didn't get my points. Everything else was good.
SP
Sam Palomaria
Nov 15, 2025
2.0
First time seeing a takeout order arrive before the dining in meal. Hope it's the last.
First time see a grilled chicken order arrive breaded and fried. Hope it's the last.
First time having warm guacamole. Hope it's the last.
First time experiencing an abandoned table. Hope it's the last.
First time in years I felt compelled to leave less than 5% tip. Hope it's the last.
BS
Bill Stewart
Nov 11, 2025
2.0
Food wasn't very good, took Waitress 10 minutes to take my order, then she came back 5 minutes later and I had to repeat it. Asked for Ranch dressing twice. French Fries were at best Luke warm by the time my Ranch came to the table.
SJ
Sherry Jarrell
Oct 25, 2025
5.0
Food was Great and Service was 10🌟!!! Was on our way home from Softball Tournaments in Montgomery (that our Southern Sting Girls won the Championship) and needed something to eat. Our girls decided to eat there.
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Prattville offer?
Buffalo Wild Wings in Prattville offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Prattville?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, until 1:00 AM on Thursday, and until 2:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Prattville, AL?
It's located at 2475 Cobbs Ford Rd, Prattville, AL 36066, United States.
How can I contact Buffalo Wild Wings in Prattville by phone?
You can reach Buffalo Wild Wings at +1 334-285-7192.
Does Buffalo Wild Wings in Prattville offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other categories like sports bar and chicken wings restaurant.
Where can I find Buffalo Wild Wings' official website and social media pages for the Prattville location?
You can visit their website at buffalowildwings.com/locations/us/al/prattville/2475-cobbs-ford-rd/sports-bar-1480/, and their Facebook page at facebook.com/788412941023890.
What other dining options are near Buffalo Wild Wings in Prattville?
Nearby dining options include Twisted Tenders, Logan's Roadhouse, Olive Garden, McAlister's Deli, and Hardee's, offering a variety of American, steakhouse, Italian, sandwich, and fast food choices.
Are there any hotels close to Buffalo Wild Wings in Prattville?
Yes, hotels near Buffalo Wild Wings include Rodeway Inn Prattville I-65 and Sleep Inn Prattville, which are convenient for visitors needing nearby accommodation.
What nearby stores and services can I access around Buffalo Wild Wings in Prattville?
Nearby, you can find Kay Jewelers for jewelry, Cricket Wireless and Verizon for mobile services, Best Buy for electronics, Wells Fargo banks, and several medical and chiropractic centers.
Is Buffalo Wild Wings in Prattville suitable for watching sports and socializing?
Yes, Buffalo Wild Wings is a sports bar that offers a lively atmosphere to enjoy wings and watch sports events.