Buffalo Wild Wings

Reviews

• BK

  Ben Kolar

  1 day ago
  4.0
  Great service, amazing food. This one restaurant is just too small. Makes it hard to get in. Takeout on the app is great.
• MT

  Matthew Trott

  Dec 18, 2025
  1.0
  I’ve never left a Buffalo Wild Wings until tonight. A friend of mine and myself arrive and wait to be seated. A young girl comes up and asks us how many. We respond that it was just the two of us and she just walks off. Another lady seats us and takes our drink order and appetizer order. She brings the drinks and appetizer then disappears for 45 minutes. We both sat for 40 mins before we decided that we weren’t welcome at this establishment. Mind you, my buddy is a Blazin Member. Y’all can’t be treating him like this. We shall never return.
• CC

  Christy

  Dec 18, 2025
  4.0
  Heather is great, she was super sweet and very helpful with helping me decide on a cocktail and then my meal! Everything we had was really good! I will definitely be back, hopefully she'll have an open table!
• SS

  smajaaba05

  Dec 16, 2025
  2.0
  Bartender was atrocious. Not attentive at all. Had to yell or motion for her if I wanted anything.
• HS

  Hutch Segrest

  Dec 4, 2025
  1.0
  I placed on online order for 15 wings traditional and 15 boneless at the Prattville AL BWW location. On the website I selected for the traditional wings to be half medium and half mild. I selected for the boneless, no sauce/dry rub. When I got home with my order, all the wings had sauce. I went back and explained what happened and that my special needs child would not eat them with sauce and asked if I could get the right thing. The manager came over and said that I could not get a refund, if I wanted the correct order I would have to pay. She then stated that it was my fault and if I wanted no sauce, on the website, I should not have said no sauce, I should have said sauce on the side. I said then why is no sauce an option?? to which she continued to argue with me. I said just get the right thing and I'll pay for it, because at this point it is 7:40 and my child has not ate and it is also my wife's birthday. I asked for her managers phone number and she rudely told me I could get it off the front door. I am in a customer service role and have never treated someone like this. My wife is in the food service industry over catering for a major restaurant in the south and said this kind of service is unacceptable. I also have yet to receive a call back from the gm from the message I left last night.

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