Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phenix Subway® Restaurant at 2319 Lee Rd 427 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff often appearing rude, unprofessional, and unmotivated to assist customers.
Food Quality
While some customers enjoyed their food, there were multiple complaints about outdated ingredients, items being out of stock, and unsanitary conditions.
Operational Issues
Customers frequently reported that the location closed early or was unprepared for service, leading to frustration over long wait times and unfulfilled orders.
Staff Attitude
Many reviews mentioned a negative attitude from staff, contributing to an uncomfortable dining experience for customers.
GR
gin rete
Jan 12, 2026
1.0
The night crew Hates their job and their life. Serving customers is an inconvenience and they treat us as such. They are so miserable they dont even speak!!!
JF
Jessica Fuqua
Jan 11, 2026
1.0
This used to be my favorite Subway in the area but I stopped coming here for about a year because the service declined. Tonight we decided to stop in at about 8:30 (internet says they close at 10 and the sign on the door also does). We walked in and the 2 workers looked at us, didn't say "hi" back to us, and looked like they hated their lives lol. They had actually already packed up the veggie side of the bar, but thankfully still made our sandwiches. It was awkward because it made us feel like we were a problem to them. There was no conversation, just quietly asked questions about how we wanted our sandwich. No "you're welcomes" when we said thank you. No response when we said "have a good night." It was just an awkward time all around 😅🥴 The sandwich was delicious, but the service was really lacking. 0/10 will not be back lol
QM
Quan Moore
Dec 27, 2025
1.0
Came in and experienced the night crew was unprepared and the young man who is big light skinned African American male was unprofessional and also the other young man wore a jacket with and orange beanie was also and African American male. Came in and got 5 sandwiches and a cheese pizza do to them not having pepperoni or teriyaki chicken had to change my four sandwiches. Hopefully the next time me and my family could have a better experience with this subway.
CC
Ca11m3fatboy
Oct 24, 2025
1.0
I come in and sat at a table for a few mins to place my order the app after I place the order I waited and steped to the counter to ask if something ca be placed om the side as I did not see a option for it in the app but I put it in the notes the two guys at the store just made me feel as if I was a burden to be there the first to coem around the corner form the back rolled his eyes and jsit looked past me and and walked past me mimd u I stood at the counter for like 7 mins and yes they knew I was there at the counter as the same eye roller was standing there they did not even try to walk from he back till another lady come in and then they come out from the back and fully blow me off and went start to the other lady I guess i did not meet there want in a customer that they wanted to actually help or serve smh
PU
Pet unia
Oct 4, 2025
1.0
The girl was so miserable I walked out! It was My first time here and will be the last. I told her I'll go somewhere else. So I went to Bradley Park in Columbus and was greeted nicely, unlike here. I only stopped in because I was close to it on my way back to columbus. After looking at other reviews this is a bad place to come to.
What are the operating hours of the Subway restaurant at 2319 Lee Rd 427 in Phenix?
The restaurant is open every day from 9:00 AM to 10:00 PM.
Where is the Subway location at 2319 Lee Rd 427 situated?
It is located in Space #2 at 2319 Lee Rd 427, Russell, Phenix, AL 36867, United States.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
Can I dine in at the Subway restaurant on Lee Rd 427?
Yes, this Subway restaurant offers dine-in options.
What meal times does the Subway at 2319 Lee Rd 427 serve?
They serve breakfast, lunch, and dinner.
How can I place an order for pickup, delivery, or online at this Subway?
You can order conveniently via the Subway app, online through their menu URL, or visit the restaurant for dine-in or curbside pickup.
What type of food can I expect at the Subway on Lee Rd 427?
They offer fresh subs including Footlongs, 6” sandwiches, wraps, salads, fresh-cut veggies, protein choices, fresh-baked bread, and cookies.
What nearby dining options are available around Subway at 2319 Lee Rd 427?
Nearby places include Pizza Hut for pizza lovers, It's Tamale Time offering Mexican fare, and CJ's Steakhouse & Spirits for steak and spirits.
Are there shopping options near the Subway at 2319 Lee Rd 427?
Yes, you can visit Kings Formals bridal shop and Robin's Nest Boutique clothing store close by for fashion needs.
What services for health and errands are available near the Subway on Lee Rd 427?
Nearby are CVS Pharmacy and Walgreens for medical supplies and pharmacy needs, USPS for postal services, and Stopwatch Urgent Care for medical emergencies.
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