Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
334 reviews
5 stars
87
4 stars
42
3 stars
19
2 stars
23
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect charges.
Food Quality
Several reviews mentioned issues with food quality, including cold and poorly prepared items, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
Long Wait Times
Multiple reviews indicated excessively long wait times for food, both in the drive-thru and inside the restaurant.
- CSCynita StatonNov 16, 20251.0I told the girl on the front counter with that pink wig on I wanted the 4pcs chicken tender and fries cooked fresh i saw her go tell the boys something she told him to Reheat some that was already cooked i use to work in fast food so I know the tricks when a customer asks for something give them what they ask for not what you want and on top of that the boy still had to cook some
- RGrobert gellatlyNov 7, 20253.0Ordered the meal with the two Junior burgers fries and a Coke the hamburgers. The meat itself was just as cold as the lettuce that was put on the sandwich
- EBedna brownOct 31, 20251.0Ordered 2 singles the meat in those burgers ..one was so dry I could not chew it...the other one was bleeding and the fries was cold this place is so gross!
- BJBarbara JonesOct 30, 20255.0We stop in more than once each visit in the area. Jr. Cheeseburgers are always hot and they don't mind when I get mustard only with all the veggies while my sister gets ketchup only. Granddaughter orders Fusion, fries, and chicken. She requests chocolate ice cream in Fusion and it's served with a smile. We go inside and order to go. Both the young man and the young lady who have waited on us the past few visits have given our orders with a smile. The food was good and the service was fast. I don't understand all the negative reviews. I was glad I didn't read them before I stopped there a few times. Other friends had recommended this Wendy's to us.
- SZSage ZinOct 27, 20251.0Very rude cashier, her name is IAyonni or something like that. She charged me for a large meal twice on different orders and proceeds to give me a medium fry. She’s very rude and doesn’t know any manners or greetings. Horrible service.
Frequently Asked Questions About Wendy's
Is 408 - 3550 Hwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phenix City, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phenix City, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (334) 468-5894.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 408 - 3550 Hwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Phenix City, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Phenix City, AL?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does the Phenix City Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is Wendy's in Phenix City serving breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods does Wendy's in Phenix City accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 3550 Hwy 280 431 N?
You can call (334) 468-5894, use Live Chat on the Wendy's Contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Where is the Wendy's location in Phenix City?
It is located at 3550 Hwy 280 431 N, Phenix City, AL 36867.
What nearby hotels are close to the Wendy's on Hwy 280?
Nearby hotels include Ramada Inn, Days Inn, Days Inn Phenix City, and Days Inn By Wyndham Phenix City Near Fort Moore.
Are there other dining options near this Wendy's location?
Yes, nearby dining options include Chipotle Mexican Grill, Ezell's Catfish, Jersey Mike's Subs, Waffle House, and Culver's.
Can I find a gas station near Wendy's on Hwy 280?
Yes, there is a Chevron gas station nearby for convenience.
Does Wendy's offer online ordering and what app can I use?
Yes, you can order online via the Wendy's mobile app available on the App Store or at order.wendys.com.