Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
341 reviews
5 stars
87
4 stars
41
3 stars
21
2 stars
25
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported frequent issues with incorrect orders and overcharging, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold, poorly prepared food, with some customers describing it as inedible.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation practices.
Staff Attitude
Reviews indicated a lack of professionalism among staff, with many employees appearing disengaged and unmotivated.
- DMDoc Mac3 days ago1.0The new chicken tenders are vile, do not get them. The OG tenders are great. I would have tried to get a refund but I wasn’t given a receipt. Ate one tender and threw the rest away, the meal was $12. This place has a 2.6 do yourself a favor and go to Culver’s.
- CGcindi greerJan 5, 20262.0My 2nd visit trying to be fair ... this visit the food was cold, not made right, frys were fryed in old Greece and were greasy, and cold. The girls were not friendly just stuck the food at me and walked off. No one else in line so why so rude and rushed? Well let's just say I won't make the mistake a 3rd time. I'll go to jersey Mike's across the road for great friendly service and food.
- SCShalon ChesterDec 27, 20252.0Tonight I was looking forward to my jr. Bacon cheese burger bit it was pink. I tried call the store but it
- EBEbony BrewerDec 9, 20252.0After dark watch out! Orders come out wrong, they charge for random stuff that you didn't order and didn't get, and WILL upcharge ALL MEALS if you don't watch them!
- MGMicah GreathouseNov 26, 20251.0Traveling through and thought to give it a try because it was new. Turned out to be my worst Wendy's experience ever! Walked in and had to wait 5 min for someone to come and take our order with 5 or more employees standing next to the fryer talking and laughing. The cashier finally comes over but doesn't speak and won't look at us even after spoken too.... And the food had no taste.
Frequently Asked Questions About Wendy's
Is 408 - 3550 Hwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Phenix City, AL?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does the Phenix City Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is Wendy's in Phenix City serving breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods does Wendy's in Phenix City accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 3550 Hwy 280 431 N?
You can call (334) 468-5894, use Live Chat on the Wendy's Contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Where is the Wendy's location in Phenix City?
It is located at 3550 Hwy 280 431 N, Phenix City, AL 36867.
What nearby hotels are close to the Wendy's on Hwy 280?
Nearby hotels include Ramada Inn, Days Inn, Days Inn Phenix City, and Days Inn By Wyndham Phenix City Near Fort Moore.
Are there other dining options near this Wendy's location?
Yes, nearby dining options include Chipotle Mexican Grill, Ezell's Catfish, Jersey Mike's Subs, Waffle House, and Culver's.
Can I find a gas station near Wendy's on Hwy 280?
Yes, there is a Chevron gas station nearby for convenience.
Does Wendy's offer online ordering and what app can I use?
Yes, you can order online via the Wendy's mobile app available on the App Store or at order.wendys.com.