Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the friendly and accommodating staff, highlighting excellent service experiences.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Reports of unsanitary conditions, including dirty tables and flies, were noted by several customers.
Management Issues
Concerns about management and staff professionalism, especially during busy hours, were frequently mentioned.
SR
Shamire Reed
Nov 9, 2025
1.0
They goty order wrong an I didn't get a receipt. I ask for 3 biggie double stack meals an got sum burger wit bacon and I don't even eat bacon...So disappointed and then I called an no answer...
AM
Aamo Miller
Oct 25, 2025
5.0
Very friendly. Great customer service.
RP
Robert Parker
Oct 20, 2025
4.0
Great service.
TM
T.J. Meeks
Oct 19, 2025
4.0
Average wendys. Food is good service depends who's working
HM
haylie mcconnell
Sep 29, 2025
5.0
This Wendy’s doesn’t get enough credit! They have the sweetest ladies working the drive through! So nice to find a fast food restaurant with kind staff! ❤️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phenix City, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phenix City, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (706) 231-4196.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 407 - Ladonia Wendy’s serve breakfast?
Yes, this Wendy’s location in Phenix City, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Phenix City, AL?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order online or through an app at Wendy's?
You can order online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's serves dine-in, drive-thru, takeout, and delivery where available.
How can I contact this Wendy's with questions or feedback?
You can call (706) 231-4196, use live chat or leave a message via the Contact page on wendys.com, or fill out a Customer Satisfaction Survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available online on the menu website, the mobile app, and in-restaurant via a nutrition poster.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit JourneyLocks Hair Studio for beauty services, or grab a meal at Waffle House and Zaxby's, both great local dining options.
Are there convenient stores near Wendy's for additional shopping needs?
Yes, nearby stores like Dollar General and Fred's Inc offer retail shopping options close to Wendy's.
What other fast food restaurants are near this Wendy's location?
Nearby fast food options include Jack's, Popeyes Louisiana Kitchen, and Zaxby's, offering variety if you want to explore different tastes.