Taco Bell

3.7
1717 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2059 Highway 280 in Phenix City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2059 Highway 280, Phenix City, AL
36867, United States

Hours

Reviews

3.7
1,717 reviews
5 stars
719
4 stars
384
3 stars
257
2 stars
116
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, with several mentioning long wait times and lack of acknowledgment.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Mixed Experiences

While some customers praised the food and service, others had consistently negative experiences, indicating a lack of reliability.
  • DH
    Donald Huffman
    5 days ago
    1.0
    Ordering from the drive thru the lady was very rude and rushing me through the order with an attitude. When I asked a question about a Combo she snapped at me like that’s what you asked for when I was just trying to see what came with it because I didn’t know the menu. Customer service is not for everyone obviously!
  • RA
    Robert Ake
    Jan 1, 2026
    1.0
    We have had 2 experiences in the past year that we're not good. We had to wait on our food, which is a good thing. But when we got it, the shells on tacos were limp and chewy like they were sitting with filling too long . The stuff inside the shell was cold like it had been prepared ahead and sitting. This happened twice now and we wished that we would have went to firehouse subs next door. We understand this is fast food, but how long does it take to fill a taco shell? We will not be back.
  • SF
    Samantha Fuqua
    Dec 7, 2025
    1.0
    Walked in stood there 5 minutes not one employee acknowledged that we were in there. Employee walks in from taking out trash cans with food gloves on that is against health Code. Taco Bell you need to train your employees better at customer service and the health Code. Did not order.
  • JJ
    Jalexis Jones
    Nov 19, 2025
    1.0
    Doritos tacos with nacho fries was cold Ask Jeffrey P (cashier) for fresh fries he said that they’ve just came up a few minutes ago, when I grab food nothing was hot. I asked for the fries to be recooked to be fresh, and that if I had to wait on fries that everything else should be made fresh also. Jeffrey P the cashier began to get rude stating on headset “can you come refund this shit” “I’ll just give you a refund”. Then he closed and locked the window.
  • JB
    Josh Burnworth
    Nov 9, 2025
    1.0
    Staff is rude and have an attitude for no reason, kitchen be dirty, food all over the floor.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 2059 Highway 280, Phenix City?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is the Taco Bell located in Phenix City?

Taco Bell is located at 2059 Highway 280, Phenix City, AL 36867, USA.