Subway

3.9
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phenix City Subway® Restaurant at 3424 Hwy 431 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3424 Hwy 431, Phenix City, AL
36869, United States

Hours

Reviews

3.9
258 reviews
5 stars
127
4 stars
56
3 stars
32
2 stars
15
1 star
28
  • AT
    Amanda Turner
    Sep 30, 2025
    1.0
    This is the worst subway I’ve ever encountered in my life! On 9/27 I placed a mobile order 2.5 hours before closing. When I arrived at the store to pick up the door was locked. 2 girls were inside the building literally trying to hide behind shelves and the counter. They refused to even come to the door. If you don’t want to make the food, cool whatever but at least give me back my money!!! I have called multiple times (they never answer phone literally rings 100 times) I’ve gone in and told they can’t help me bc there is no manager on the weekends, refuse to give out franchise owners name and number, and here we are 3 days later and I still have yet to talk to anyone or get my 35$ back. So if you happen to be the owner reading this please get in touch with me asap. I don’t want to have to be a Karen and this is the first time in my life I’ve ever had to do this but I will. Please do not make me be a super petty person over 35$ bc honestly you guys are pushing me to that point. Do better! If you don’t want to make sandwiches, get another job!
  • BH
    Boss Hog
    Aug 1, 2025
    1.0
    You can get a steak dinner faster than you can get a sandwich made there. They need to hire a completely new staff or fire the person who's hiring the staff. I spend at minimum 30 min there every time I go. It's utterly ridiculous.
  • SH
    Stephanie Hudson
    Jul 25, 2025
    1.0
    This store has young children working that clearly do not know how to run a place of business. I walked in no one was in the store. After 2-3 mins of standing there someone finally comes out of the back. I get my sandwich made and go to pay and there is a roach crawling across the counter. I let the girl know and she responded with I am not sure what you want me to say. She stated there was no management there but she would let someone know. I have tried calling them for 3 days now and no one will answer the phone. Tried to call the customer service number and it gives a prompt then hangs up.
  • KH
    Kelsey Herring
    May 28, 2025
    1.0
    Every time I go to this location the employees are so rude and act like you shouldn’t be ordering anything. They sigh and roll their eyes as soon as you walk in, As if you being a customer is an inconvenience to them. I’ve even had a girl say to me please don’t order anything you don’t want anything from here because she was too lazy to do the job she signed up to do. Upper management definitely should consider doing a secret shopper to them.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Phenix City?

The Subway restaurant is located at 3424 Hwy 431, Russell, Phenix City, AL 36869, USA, at the Circle K At Crosswinds.

What are the opening hours of Subway in Phenix City?

Subway is open daily from 9:00 AM to 10:00 PM.