Outback Steakhouse

4.6
240 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Tampa off Henderson Blvd. between West Horatio Street and West De Leon Street located in the Palma Ceia Shopping Center.

Location

Outback Steakhouse
3531 US Hwy 280/431, Phenix City, AL
36867, United States

Hours

Reviews

4.6
240 reviews
5 stars
195
4 stars
16
3 stars
11
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like KeeKee, Mercedes, and Chris.

Food Quality

Overall, the food received mixed reviews; while many enjoyed their meals, some reported issues with overcooked or poorly prepared dishes.

Cleanliness

The restaurant was frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.

Wait Times

Customers experienced inconsistent wait times, with some reporting quick service while others faced delays, particularly during busy periods.

Management Response

There were instances of dissatisfaction with management's handling of complaints, with some customers feeling their concerns were not adequately addressed.
  • SR
    SANDY RAY
    4 days ago
    4.0
    We, went to the Phenix city store on this day Nov 20, 2025. For our 54th wedding anniversary. Did not know that you did not know you did not serve prime rib on Thursday. So we ordered a different steak. So all was ok not great. But what bothers me the most is all restaurants do something special for those who have Birth day. What has a person done special to be.BOEN. NOTHING But to be married 54yrs or even 1 year. Tales work. But what do we get NOTHING Why 🤷‍♀️
  • LB
    Lukas Baer
    Nov 11, 2025
    5.0
    The Crocodile Dundee of Hospitality If hospitality were an Olympic sport, Brody would have more gold than the Outback has kangaroos. From the moment we walked in, he greeted us with the enthusiasm of a man who just discovered free Bloomin’ Onions for life. He didn’t just seat us — he escorted us like we were VIPs at the fanciest steak gala in Australia. When our table wasn’t quite ready, Brody assured us it’d be “just a tick,” and sure enough, it was ready faster than you can say “no rules, just right.” He had the charm of a game show host and the precision of a boomerang thrower. Need extra napkins? Done. Lost your phone? He’s already found it. Considering a second round of bread? Brody’s already on it. Honestly, I came for steak, but I stayed for Brody’s customer service. Somebody give this man a Bloomin’ raise.
  • PP
    Potato
    Nov 11, 2025
    1.0
    This was quite possibly the worst Veteran’s Day meal I’ve ever had. It’s not because the food wasn’t good. It was barely better than a military DFAC but we get it…the restaurant chains sell their loss leaders or cheapest concoctions to virtue signal their patriotism on Veteran’s Day. It’s capitalism and it’s good business. What was unacceptable was waiting fifteen minutes before someone even bothered to acknowledge my presence. Ten minutes went by before they even gave me a menu or asked me for a drink. They only gave me the Veteran’s Day menu card assuming I didn’t want to see the full one. Then when I ordered it took about forty minutes to even get my food. I ordered the baked potato soup and the 6oz steak with rice. I got the sloppily assembled and very hard steak with salted rice finally. How it looks in the pictures is how it was presented. Just a sad ball of meat and it felt like someone chucked the rice on there as an afterthought. By this time I didn’t even get silverware. I had to ask for my baked potato soup which I guess they forgot about. Staff at the bar is impossible to get a hold of. I don’t think they prepared for a night like this. The kitchen didn’t either. I regret ordering the beer knowing I had to eventually fork out $6.59 to this establishment. I would rather the staff just have insulted me than put on that show of mediocrity.
  • CO
    Claudia Okafor
    Nov 11, 2025
    5.0
    Each time I visit Outback Steakhouse it's a new experience. I am overly appreciative of my amazing waiter. She was very concerned with our dining experience. It's not often that I dine out, however, when I do it must be here! Thank you chef, waiters, managers and bartenders!
  • DC
    Dana Carter
    Nov 5, 2025
    1.0
    This was unfortunately, my first trip to Outback ever most likely will not return to this location highly unsatisfied. It was during lunch and there was only 3 tables in the building 1 of which already had food. I ordered Tasmanian chili with the Alice spring chicken did not taste as good as I had expected or hoped and the 2 pork chops with asparagus and a caesar salad total cost B4 tip $47.15. My entire order was put in at 11:59 I did not receive it until 12:50 and I didn't even get everything i ordered. So you know, almost an hour the bartender Corrina was very pleasant. And helpful, but unfortunately, I feel the back of house is lacking the manager seemed very unpleasant and aggravated.

Frequently Asked Questions About Outback Steakhouse

What are the opening hours of Outback Steakhouse in Phenix City?

Outback Steakhouse in Phenix City is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Where is Outback Steakhouse located in Phenix City?

Outback Steakhouse is located at 3531 US Hwy 280/431, Phenix City, AL 36867, United States.