Outback Steakhouse

4.5
268 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Tampa off Henderson Blvd. between West Horatio Street and West De Leon Street located in the Palma Ceia Shopping Center.

Location

Outback Steakhouse
3531 US Hwy 280/431, Phenix City, AL
36867, United States

Hours

Reviews

4.5
268 reviews
5 stars
211
4 stars
19
3 stars
14
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others reported issues with overcooked or poorly prepared dishes.

Service Issues

Service quality varied significantly; some customers praised attentive staff, while others experienced long wait times and poor service.

Positive Experiences

Several customers highlighted exceptional service from specific servers, creating memorable dining experiences.

Cleanliness

The restaurant was noted for its cleanliness, contributing positively to the overall dining atmosphere.

Inconsistency

Frequent reports of inconsistent service and food preparation, leading to dissatisfaction among some patrons.
  • MM
    Melissa
    1 day ago
    5.0
    Every time I have been the staff is very friendly and attentive and food is hot and delicious!
  • TP
    Taylor Pitts
    Jan 3, 2026
    5.0
    The bread is to die for. Be careful or u will eat all of the bread waiting on your food , and be too full for your entree.
  • BD
    B. Dahl
    Dec 24, 2025
    3.0
    1st time visit to this location. I appreciated the good customer service provided by the host & server. They were very friendly. There seem to be a wait for our food. It was probably due to the well done steak ordered by my nephew. I requested extra alfredo sauce for my pasta because it was a little too bland for taste. Overall I was satisfied with my meal , shrimp alfredo & a side salad.
  • KL
    Kassie L
    Dec 23, 2025
    1.0
    The start of our visit here was a longer wait time than we were told was expected. Okay, a little annoying but no big deal. Maybe that shoulda been the forewarning of what was coming or maybe the waitress crying in the bathroom should have been (hope she’s okay) or maybe sitting at the table for 30 minutes before we ever got drinks should have been the forewarning to my husbands rare ribeye (we both ordered med rare but I got a filet that was good) no refills and I mean NO refills even when I asked for a refill. I had to beg for a refill. Workers are standing around chatting and laughing. Glad they’re having a great time. You know it’s bad when other customers at nearby tables chime in and say our food was raw and we had to beg for refills too. The service was so horrible even after our waitress 8 people table left! I was hoping the kitchen would be better but my husbands raw steak says otherwise. Avoid this location like the plague!!!!!
  • HM
    Heather McClure
    Dec 7, 2025
    5.0
    I had to take a moment this morning to rave about our experience here. This is the second time we've been here and not only was the service PERFECTION and the food was simply CHEF'S KISS, but let me tell y'all how these folks made mine and my husbands birthday dinner so special! We were out for an early birthday dinner last night with our day being today (Sunday) and when asked if this was a special occasion we told our wonderful waitress that our birthday was the next day. Not only did we both get our complimentary hot fudge Sundaes WITH CANDLES but they gave us these birthday cards and had the whole crew SIGN it! It was such a wonderful and heartfelt gesture that I will remember it forever. So thank you Outback crew of Phenix City for literally making our night. I woke up this morning and just HAD come give yall a 5 star review. ❤️

Frequently Asked Questions About Outback Steakhouse

What are the opening hours of Outback Steakhouse in Phenix City?

Outback Steakhouse in Phenix City is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Where is Outback Steakhouse located in Phenix City?

Outback Steakhouse is located at 3531 US Hwy 280/431, Phenix City, AL 36867, United States.