Dunkin'

3.7
708 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phenix City, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1413 Highway 280 BYP, Phenix City, AL
36867, United States

Hours

Reviews

3.7
708 reviews
5 stars
361
4 stars
110
3 stars
60
2 stars
50
1 star
127

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that the location is often out of popular menu items, especially donuts, leading to disappointment.

Customer Service

Mixed feedback on service quality; while some praised friendly staff, many others experienced rudeness and unprofessional behavior.

Food Quality

Numerous reviews indicated issues with food freshness, including stale donuts and poorly prepared items.

Cleanliness

Several customers noted that the establishment was often dirty and not well-maintained.

Order Accuracy

Many customers expressed frustration with incorrect orders and lack of attention to detail from staff.
  • JE
    Jarrod Elston
    5 days ago
    1.0
    Theses donuts are always cold they never taste fresh . It’s so cold inside business it causes the product to be cold . Not good if you want a fresh donut.
  • JW
    Jade Wilson
    Oct 31, 2025
    2.0
    They literally never have anything listed on the menu and they are rudeeeee!! Please get more pleasant employees.
  • JB
    Jennifer Burchfield
    Oct 19, 2025
    2.0
    They were out of everything to make to go orders
  • JK
    Jeff K.
    Oct 13, 2025
    2.0
    Never has every type of donut in stock...Always sold out...They don't bake fresh at this location...the donuts are reheated then glazed...
  • TM
    Tiffany Mcclain
    Oct 11, 2025
    1.0
    Wish we had a Krispy Kreme doughnut shop or Golden Doughnut. Don't really care for thick doughnuts.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Phenix City, AL?

Dunkin' in Phenix City, AL is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.