Whataburger

4.0
201 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
2765 Dr John Haynes Drive, Pell City, AL
35125, United States

Hours

Reviews

4.0
201 reviews
5 stars
119
4 stars
22
3 stars
21
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and made to order, though some reported issues with cold or stale items.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitudes and service.

Order Accuracy

Several customers reported issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

The restaurant was often noted for being clean and well-maintained, contributing positively to the dining experience.
  • KA
    Kevin Arthur
    Nov 10, 2025
    5.0
    We had Chick-fil-A type service (meaning it was really good and accommodating). The girl working the counter had an amazing smile and very nice tone throughout the entire dining experience. Great food as well served right to our table. Overall excellent service.
  • AA
    aballew1992
    Nov 9, 2025
    5.0
    I had an amazing experience. The burger and onion rings were excellent. The cashier took our order faster than the person at the kiosk could place his. All of the ingredients on the burger were super fresh. The tables were freshly cleaned and everyone wanted to be sure that we were very happy there. They seemed genuinely concerned about our experience. I expect a wait at Whataburger because the items are made fresh to order. I was dining in, so it wasn’t a problem. Great experience and I will return.
  • SW
    Sheri Ward
    Nov 8, 2025
    5.0
    This restaurant is always clean, the food is hot and fresh. Friendly staff, great location. Always enjoy eating here.
  • MH
    Mark How
    Nov 4, 2025
    2.0
    My grilled chicken wasn't that good and they forgot to give me a straw for my drink
  • SF
    Susan Farley
    Oct 29, 2025
    4.0
    This was my 4th visit to W-A-B. The 1st 3 times my order was wrong and wasn't corrected properly. This time they finally got it right. My neice talked me into giving it another try so we went. I might actually go back again.

Frequently Asked Questions About Whataburger

What are the opening hours of Whataburger in Pell City, AL?

Whataburger in Pell City, AL is open 24 hours a day, every day of the week.

Where is the Whataburger located in Pell City?

You can find Whataburger at 2765 Dr John Haynes Drive, Pell City, AL 35125.