Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, old, or incorrect items.
Cleanliness
Several reviews highlighted dirty interiors and unsanitary conditions.
Staff Friendliness
A few customers praised the kindness and helpfulness of certain staff members, contrasting with other negative experiences.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
CR
Cullen ridlespurge
Feb 7, 2026
2.0
Asked for a large baconator meal. It showed up a medium. When I asked her to fix it at the window she said she “couldn’t.” Had to get out and go in to get my straws. And had to ask for my sauces twice. Food was good, service was to be desired.
DL
Dustin lugo
Feb 5, 2026
1.0
Was door dashing and had to wait for over 20 minutes on fresh fry’s this is crazy
AH
Andy Hawkins
Dec 25, 2025
4.0
Dirty interior
TB
Taron Begay
Dec 5, 2025
5.0
I love chicken nuggies 🐔 ty 👏
JC
Jim Carr
Dec 4, 2025
5.0
These are the kindest nicest people I’ve ever dealt with. They go out of their way to go great service and the food is good.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight.
Does the Wendy's at 170 Vaughan Lane in Pell City serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their website at order.wendys.com.
What payment options does this Wendy's accept?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, Wendy's offers a drive-thru at this location.
How can I provide feedback or contact this Wendy's location?
You can call (205) 338-2045, use the online contact form, live chat, or complete the Wendy's Customer Satisfaction Survey with your receipt information.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Are there any nearby fast-food options other than Wendy's?
Yes, nearby fast-food places include Arby's, Freddy's Frozen Custard & Steakburgers, Krystal, and Chick-fil-A, offering a variety of choices if you're exploring different dining options.
What nearby amenities can I visit before or after dining at Wendy's Pell City?
Nearby you can find Hampton Inn Pell City for accommodations, Walmart Pharmacy for health needs, and Marathon gas station for fuel and coffee.
Are there entertainment or shopping places close to Wendy's in Pell City?
Yes, you can visit Pell City Station - GameStop for video games and arcade fun, or Walgreens for pharmacy and convenience store needs nearby.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: