Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews mention unsanitary conditions in the restaurant, with dirty tables and floors being a common complaint.
Pricing Concerns
Customers express frustration over high prices, especially in relation to food quality and portion sizes.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate sauce portions.
LS
Leah Stovall
Oct 31, 2025
4.0
I haven't been able to get a good JBC from any Wendy's location lately. I don't know if I just don't like them anymore, or they changed something about them. Their fries are really good and fresh! Service was polite and timely and my online order was all correct when I picked it up.
BC
brad chancey
Oct 26, 2025
1.0
Turn down the AC, it's freezing in there. It's 53 degrees outside and the air is full blast
JM
Jennifer mikeal
Oct 24, 2025
5.0
They have my favorite drink
Sprite zero strawberry
IB
Isabella Box
Oct 10, 2025
1.0
$9 for a baconator is wild. Corporate if you're gonna charge that much for a sandwich you should pay your employees more! Very nice crew here. Ridiculous that they're getting paid like 1.5 baconators an hour when you probably sell 50.
TW
t waves
Oct 8, 2025
1.0
my doordash came in less than 10 mins. why are the nuggets like bricks?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pell City, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pell City, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 338-2045.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 477 - Pell City Wendy’s serve breakfast?
Yes, this Wendy’s location in Pell City, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight.
Does the Wendy's at 170 Vaughan Lane in Pell City serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their website at order.wendys.com.
What payment options does this Wendy's accept?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, Wendy's offers a drive-thru at this location.
How can I provide feedback or contact this Wendy's location?
You can call (205) 338-2045, use the online contact form, live chat, or complete the Wendy's Customer Satisfaction Survey with your receipt information.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Are there any nearby fast-food options other than Wendy's?
Yes, nearby fast-food places include Arby's, Freddy's Frozen Custard & Steakburgers, Krystal, and Chick-fil-A, offering a variety of choices if you're exploring different dining options.
What nearby amenities can I visit before or after dining at Wendy's Pell City?
Nearby you can find Hampton Inn Pell City for accommodations, Walmart Pharmacy for health needs, and Marathon gas station for fuel and coffee.
Are there entertainment or shopping places close to Wendy's in Pell City?
Yes, you can visit Pell City Station - GameStop for video games and arcade fun, or Walgreens for pharmacy and convenience store needs nearby.