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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pell City, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 909 Martin Street South for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and shakes, while others found the food to be cold, burnt, or poorly prepared.
Staff Attitude
Several reviews mentioned rude or indifferent staff, impacting the overall customer experience.
Cleanliness and Maintenance
Concerns were raised about cleanliness and maintenance, including broken equipment and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised specific staff members and had positive experiences with certain menu items.
BB
Bill Bowen
Jan 9, 2026
2.0
place seems that it needs a serious update
JB
Josh Bunt
Dec 30, 2025
1.0
Went to pick up a DoorDash order, pulled up To one of the things to tell them, I was here to pick up the order, They had me waiting for up to 10 minutes And didn’t even get back with me. Y’all really need to do your jobs. I highly recommend not picking up orders from this place and if you’re gonna eat here, I highly recommend going to a different location that does their jobs
JA
Jessica Albert
Dec 27, 2025
5.0
Best darn cheeseburger that I have had from a fast food place in a while. They did well! Good job!
OU
owen Utsey
Oct 20, 2025
5.0
Sonic Drive-In is like a retro time machine where roller-skate servers and cherry limeades collide in glorious chaos. You pull up in your car, order through a tiny speaker that somehow makes your voice sound like a confused cartoon character, and 10 minutes later — if you’ve survived the temptation to add literally everything on the menu — a carhop magically appears with a tray of food balanced on your window like a caffeinated tightrope walker.
GO
Geary Oakes
Oct 7, 2025
5.0
Great place to eat. GM always ensures his customers have a good experience.
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