Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location on the southeast corner of I-20 off exit 158 and Highway 231/Martin Street N.
Many customers praised the friendly and attentive service, with specific mentions of excellent servers.
Food Quality
While some reviews highlighted delicious meals, there were numerous complaints about over-seasoned or improperly cooked steaks.
Value for Money
Several customers expressed concerns about the high prices relative to portion sizes and food quality.
Consistency Issues
Multiple patrons reported inconsistent experiences, with some visits being excellent while others were disappointing.
CC
Crystal Catania
1 day ago
5.0
This was my 2nd time at this location since they opened. We got curbside pickup this time. The food was PHENOMENAL, the service was excellent, even as just curbside pickup. We got the Buffalo ranch wings, steak and shrimp pasta, Delmonico steak, baked potato soup, steakhouse Mac, Caesar salad. Everything was cooked exactly as specified, nothing left out. If I ever had to choose my LAST MEAL, this would be it. I’d die a happy woman 😂 No, it isn’t cheap, but for all the food we got, and the quality, definitely $100 well spent!
CP
Cebrina Paul
2 days ago
1.0
Having been in the food and bar business, I very rarely complain. But this was too much...
I ordered the steak and shimp $25, my Date ordered the Ribeye $37. Both were very disappointing.
The shimp were 4 or 5 small shrimp on a dried up piece of bread. They tasted like what cat food smells like. They replaced them with the coconut shrimp and charged us $10. My rare steak was so tough and full of white tendons, it wasn't edible.
The manager came over and was very apologetic and offered to take my meal off the bill. When he paid the bill they only credited part of my meal, about $10.
So in all, the meals were very substandard and disappointing.
On the other had, the wait staff was excellent!
BF
Bill French
Jan 3, 2026
5.0
Went to Outback on 12/30/25 and had Zack as our waiter and again on 01/02/26 and had Payton as our waiter. Both Zack and Payton did a great job. Great attitudes and personalities. The steaks were hot and the sides were tasty.
GM
Geneva Martin
Jan 3, 2026
5.0
I text my order in . My order was ready in the time frame . The young lady who delivered my food to the carcwas very friendly and professional.
CM
Candee McCabe
Dec 28, 2025
1.0
My husband & I were in Outback Steakhouse pell city last night for our anniversary. After eating there my husband got food poisoning. He had ribeye steak & shrimp, house salad & mashed potatoes. Way to much seasoning on the steak & shrimp. Too much pepper in the salad dressing, very hot on the back on my throat. The service was fine, the food was not good. My fettucini should have been warmer. Don't think we will be coming back.
Frequently Asked Questions About Outback Steakhouse
What types of meals does Outback Steakhouse Pell City serve?
Outback Steakhouse Pell City serves lunch, dinner, and offers happy hour options.
What are the opening hours for Outback Steakhouse in Pell City?
Outback Steakhouse Pell City is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Where is Outback Steakhouse located in Pell City?
It is located at 2775 Dr. John Haynes Drive, on the southeast corner of I-20 off exit 158 and Highway 231/Martin Street N in Pell City, AL.
Does Outback Steakhouse Pell City offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery services.
What payment methods are accepted at Outback Steakhouse Pell City?
They accept American Express, Cash, Mastercard, and Visa.
What is the dress code at Outback Steakhouse Pell City?
The attire is casual, making it a comfortable dining experience.
When is the grand opening for Outback Steakhouse Pell City?
The grand opening is on April 15th at 4 PM, 2025.
Are there nearby shopping options close to Outback Steakhouse Pell City?
Yes, Ross Dress for Less, T.J. Maxx, Old Navy, and Rack Room Shoes are nearby, perfect for shopping before or after your meal.
What healthcare facilities are near Outback Steakhouse Pell City?
Nearby healthcare facilities include St. Vincent's St. Clair Hospital, Fresenius Kidney Care Pell City, and St Clair Regional Home Health, providing convenient access for medical needs.
Are there any nearby dining alternatives or fast food options close to Outback Steakhouse Pell City?
Yes, Whataburger is a nearby burger restaurant if you’re looking for a quick meal alternative.