Outback Steakhouse

4.3
294 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location on the southeast corner of I-20 off exit 158 and Highway 231/Martin Street N.

Location

Outback Steakhouse
2775 Dr. John Haynes Drive, Pell City, AL
35125, United States

Hours

Reviews

4.3
294 reviews
5 stars
210
4 stars
29
3 stars
16
2 stars
17
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, with specific mentions of excellent servers.

Food Quality

While some reviews highlighted delicious meals, there were numerous complaints about over-seasoned or improperly cooked steaks.

Value for Money

Several customers expressed concerns about the high prices relative to portion sizes and food quality.

Consistency Issues

Multiple patrons reported inconsistent experiences, with some visits being excellent while others were disappointing.
  • CC
    Crystal Catania
    1 day ago
    5.0
    This was my 2nd time at this location since they opened. We got curbside pickup this time. The food was PHENOMENAL, the service was excellent, even as just curbside pickup. We got the Buffalo ranch wings, steak and shrimp pasta, Delmonico steak, baked potato soup, steakhouse Mac, Caesar salad. Everything was cooked exactly as specified, nothing left out. If I ever had to choose my LAST MEAL, this would be it. I’d die a happy woman 😂 No, it isn’t cheap, but for all the food we got, and the quality, definitely $100 well spent!
  • CP
    Cebrina Paul
    2 days ago
    1.0
    Having been in the food and bar business, I very rarely complain. But this was too much... I ordered the steak and shimp $25, my Date ordered the Ribeye $37. Both were very disappointing. The shimp were 4 or 5 small shrimp on a dried up piece of bread. They tasted like what cat food smells like. They replaced them with the coconut shrimp and charged us $10. My rare steak was so tough and full of white tendons, it wasn't edible. The manager came over and was very apologetic and offered to take my meal off the bill. When he paid the bill they only credited part of my meal, about $10. So in all, the meals were very substandard and disappointing. On the other had, the wait staff was excellent!
  • BF
    Bill French
    Jan 3, 2026
    5.0
    Went to Outback on 12/30/25 and had Zack as our waiter and again on 01/02/26 and had Payton as our waiter. Both Zack and Payton did a great job. Great attitudes and personalities. The steaks were hot and the sides were tasty.
  • GM
    Geneva Martin
    Jan 3, 2026
    5.0
    I text my order in . My order was ready in the time frame . The young lady who delivered my food to the carcwas very friendly and professional.
  • CM
    Candee McCabe
    Dec 28, 2025
    1.0
    My husband & I were in Outback Steakhouse pell city last night for our anniversary. After eating there my husband got food poisoning. He had ribeye steak & shrimp, house salad & mashed potatoes. Way to much seasoning on the steak & shrimp. Too much pepper in the salad dressing, very hot on the back on my throat. The service was fine, the food was not good. My fettucini should have been warmer. Don't think we will be coming back.

Frequently Asked Questions About Outback Steakhouse

What types of meals does Outback Steakhouse Pell City serve?

Outback Steakhouse Pell City serves lunch, dinner, and offers happy hour options.

What are the opening hours for Outback Steakhouse in Pell City?

Outback Steakhouse Pell City is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.