Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,541 reviews
5 stars
556
4 stars
306
3 stars
302
2 stars
134
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, especially during busy hours, with many expressing frustration over long wait times and incorrect orders.
Staff Attitude
Feedback indicates a consistent issue with staff being rude or dismissive, particularly during busy periods, leading to a negative customer experience.
Food Quality
Several reviews highlighted problems with food quality, including cold items, incorrect orders, and unsanitary conditions, impacting overall satisfaction.
Cleanliness
While some customers noted a clean environment, others reported unsanitary conditions, particularly in the dining area and bathrooms.
Management Issues
Multiple reviews pointed to poor management practices, including unprofessional behavior from managers and inadequate staff training.
- JPJeremy PooreNov 15, 20251.0Not once in the past two years of coming here with my fiance has it been a smooth and pleasurable experience. Always something
- LWLinda WilliamsNov 12, 20255.0Great place to grab lunch
- FMFaith MarieNov 5, 20253.0Made a pick up order at 6:17. Got there at 6:30. It still took them 15 minutes just to make ONE singular burger. Half of break wasted for one burger
- ASAddison SmithNov 3, 20251.0Just needed a Large fry from drive thru. They pulled me up forgot. Took 10 minutes to get my fry. Nobody inside is older than 15.
- AEAmy EllerOct 20, 20251.0Waited over an HOUR for curbside pickup. When I finally went in and asked about my food, the managers were throwing up their hands and being extremely rude. When I asked for their names, they refused to give them. I will be calling corporate to report the poor quality of service and I don’t recommend this location to ANYONE! AND they did NOT have the BOO buckets as advertised! Boo. Shame on you McDonalds. Do better.
Frequently Asked Questions About McDonald's
What are the regular opening hours for the McDonald's at 600 Martin St N, Pell City?
The McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 10:30 PM. You can order online through their delivery website.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's App available on both iOS and Android platforms to place orders conveniently.
What services does this McDonald's offer to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby parks or outdoor attractions can I visit before or after dining at McDonald's?
You can visit Chula Vista Mountain nearby, which is a park and shopping area, making it a great spot for recreation and relaxation.
Are there other fast food restaurants close to this McDonald's?
Yes, nearby options include another McDonald's, MrBeast Burger, Milo's Hamburgers, Taco Bell, Subway, and Huddle House, providing a range of fast food choices.
Where can I find essential services near this McDonald's?
Nearby essential services include Union State Bank for banking needs, Western Union for money transfer services, and TitleMax for financial loans and pawns.
How can I engage with McDonald's social media or learn more about their rewards program?
You can follow McDonald's on social media platforms like Instagram, Twitter, and Facebook. Also, check out their MyMcDonald's Rewards program to earn points for free food.